VOIP Billing

Don't bid if you haven't idea about VOIP / SWITCH ! Key Features ============ Multiple reseller levels. Prefix wise multiple rate plan management. Wholesale and Retail Billing. Account lot and voucher lot generation. Destination wise profit loss statement. Quality Based routing. Shadow billing. Minute flexibility. Block rates and many more. Extensive Reports & live monitoring. RATE PLAN MANAGEMENT : Prefix wise Multiple rate plan management. New rate plan creation by changing a specific amount (of % value) in existing plan. TAX, Connection Fee, Disconnection Fee activation facility. Block Shadow Billing facility. ADVANCED ROUTING : Prefix Based Group Routing. Loss Less Routing (LLR). Least Cost Routing(LCR) & Quality Base LCR routing. Traffic sharing or Percentage Base Routing. LIVE CALL MONITORING : Transparent monitoring system with detail and summery reports. Active call list with detail and summary view with ASR / ACD Quality monitoring. Advanced Real time call log monitoring facility. Total calls monitoring. MULTILAYER SECURITY : 2FA authentication by integrating OTP device for admin and reseller access. Set user wise role and build IP restriction (Firewall). Auto block of user name and password for consecutive failed attempts. White List or Black List of IP’s to control who can send calls through the system. Admin can trace all user’s billing activities(information modified or deleted). ANALYSIS & REPORTING : Dashboard monitoring. Client & Carrier wise separate reporting panel. Payments & Recharge history reports. Client & destination wise profit-loss report. Manual & automated invoice generation. ALERT SYSTEM : System Alert for Unusual Disk, CPU, Memory Usage and Route Down. Performance Alert for unusual ASR, ACD and Average PDD. Each Route wise separate alert for unusual ASR, ACD and Average PDD. Behavioral Alert for Unusual No. of Calls and Termination Gateway Down. Alert for Unwanted Recharge, Low Balance, and Unauthorized User Access. CALL SIMULATOR : Available route checking facility for a dialed number. Routing Sequence and its status checking facility among available routes. Call from any specific PIN of any level to check rate, route & balance issue. Gateway and route quality checking facility. Mailing facility of sending report to the vendor. CLIENT MANAGEMENT : Supports 4 types of clients (Reseller, Originating, Terminating and Both). Supports 4 Level resellers and Commission Based or Rate Based resellers. Supports both Prepaid and Postpaid payment. Client wise separate IVR, currency and language management. Client authentication by IP, Prefix and Caller ID. DID MANAGEMENT : DID Extension and DID Hunting Number Management. Personal DID Management with online DID Purchase Facility. Supports Multiple currency. DID Multiplexing & Direct Dialing or Speed Dials. Most advanced Interactive Voice Response (IVR) system in Multiple Languages. PAYMENT MANAGEMENT : Supports major online Payment Gateways. Currency conversion rate setting facility to adjust balance in billing automatically. Clients can make payments at Bank and upload information in System for the admin. Recharge Card generation facility to recharge end user/reseller/originating client’s account. Mailing facility of sending report to the vendor.