ITOM developer -- 2
₹750-1250 INR / hour
As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications
• he ITOM Technical Architect is comfortable in Jason scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration
• Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations
• Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
• Sound knowledge in CMDB and it operation management
• Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management
• Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
• Knowledge on identification , classification rule in CMDB
• Knowledge over event and alert rule
• Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies
• Required Hands on experience with ServiceNow ITOM implementations
• Required Knowledge of ServiceNow CMDB Architecture
Strong working knowledge of ServiceNow orchestration and automation activities including end-user productivity, infrastructure automation, and business automation.
• Experience in implementing orchestration activities like user- provisioning, Client Software Distribution, Password Reset, VMware provisioning, Amazon EC2, AD, Exchange, SCCM, etc.
• Hands on experience in developing custom orchestration activities, automate technology stacks, integrate service-centric processes and datacentre automation using ServiceNow platform.
• Exposure to process automation, workflow connectors etc.
• Hands-on experience using ServiceNow integration hub, flow designer and spokes.
• Expertise with scripting languages such as PERL, JavaScript, Python, or Power Shell
• Integration experience with Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Understanding of MID Server & troubleshooting experience
• Strong collaboration with stakeholders including internal customers, stakeholders, and vendors to understand challenges and gain consensus on improved system and operational solutions
• Must have proficiency of ServiceNow administration, ServiceNow scripting, JavaScript, and common scripting languages such as PowerShell
• Preferred certifications –
o Service Now System Administrator Certification (Preferred)
o Service Now Implementation Specialist Certification (Preferred)
Project ID: #35531072
About the project
12 freelancers are bidding on average ₹1890/hour for this job
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