The Milestone Payment system is the recommended mode of paying freelancers in the site. It offers protection to you and your freelancers by giving you equal control over created payments for awarded projects. Only you can create and release them, and only your freelancers can cancel and return them to you.
Releasing Milestone Payments transfers the funds to your freelancer’s account. By releasing payments to them, you acknowledge that you are completely satisfied with the delivered work.
In the event that Milestone Payments have to be canceled, ask your freelancer to cancel them for you. You can take advantage of our Dispute Resolution Service to get your funds back if your freelancer is unwilling to cancel the payment.