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$5 USD / hour
Flag of PHILIPPINES
tabuk city, philippines
$5 USD / hour
It's currently 12:35 AM here
Joined May 9, 2016
0 Recommendations

Mariel M.

@Appukit

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$5 USD / hour
Flag of PHILIPPINES
tabuk city, philippines
$5 USD / hour
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Data Entry Expert And Reliable Virtual Assistant

• Data Entry Expert • Data Scraping • Web Research • Skilled in PDF, Excel, Powerpoint and the like • Basic Knowledge in CRM and Salesforce • Basic Knowledge in Graphic Design • Basic Knowledge in logo design • Skilled on Dropshipping Jobs • Skilled in Email Marketing Using MailChimp • Microsoft Office, Excel, PowerPoint • Internet literacy • Photoshop • Shopify Design • Shopify Support • Skills in Woocommece • Computer Literate • Skilled in Email and Social Media Support

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Experience

Customer Support Representative

Telus International Philippines
Nov 2017 - Nov 2019 (2 years)
Aside from being Customer support (inbound and outbound), I do also, Email, Chat and Social Media Support.

Education

Bachelor of Science in Information Technology

University of the Cordilleras, Philippines 2015 - 2017
(2 years)

Qualifications

Customer Service Foundations

2020
Explore how you can use customer surveys to build rapport. Name three ways you can use active listening to serve your customers more effectively. Identify the different types of needs that must be addressed in order to solve problems. Explain the benefits of taking ownership of a problem. Define “preemptive acknowledgment” and recognize its impact on customer service. List three types of attitude anchors and explain their differences.

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