Irene A.

An Experienced Functional Consultant with over four years in MS Dynamics NAV|Business Central, always willing to contribute to team success through hard work, attention to detail, and excellent organizational skills. Excellent self-starter with an impeccable reputation for troubleshooting and resolution of problems, improving customer satisfaction, and driving overall business process efficiency and improvements. My experience includes: 10 implementation projects [7 NAV 2017; 1 NAV 2018; 2 D365 BC 2020 Wave 1]. I have worked on several implementation projects with Heineken to deploy Microsoft Dynamics NAV 2017 to over seven countries, where I was the Lead business analyst for my stream. I also worked on a project to deploy Microsoft Dynamics 365 Business Central wave 1 2020 as the primary Functional Consultant. I have supported end-users with NAV/BC-related issues to improve operational excellence.