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$7 USD / hour
Flag of PHILIPPINES
$7 USD / hour
It's currently 5:41 PM here
Joined March 28, 2016
0 Recommendations

Jesamine S.

@Jessa10

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$7 USD / hour
Flag of PHILIPPINES
$7 USD / hour
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Virtual Assistant

My first career began in 2007, and I spent four years in administrative activities, three years as a graphic artist and website designer, and four years as a customer service representative for various companies in the health insurance, hotel reservations, and energy industries. I also worked as a complaint's resolution associate for an Australian energy company and as a Jr. claims manager (Virtual Assistant) for a California law firm, where I assisted the senior case manager in preparing documents for insurance companies and medical providers regarding billing and records and claims for personal injury car accidents.

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Experience

Virtual Assistant Part time - Jr. Claims Manager

California Law Office
Mar 2022 - Sep 2022 (6 months, 1 day)
As a Jr. Claims Manager, the majority of my job was assisting senior case managers with the preparation of letters of representation to medical providers and insurance companies. Send a request to the provider for records and bills. Schedule an appointment. Getting in touch with the car insurance company regarding the claim.

Virtual Assistant- Complaints Resolution Associate

24xDirect
Jan 2022 - Sep 2022 (8 months, 1 day)
Conduct an investigation into the client's concerns regarding the service they have received, and provide a resolution to those issues once the investigation has been completed. Provide resolutions to complaints. cooperation with the Australian Energy and Water Ombudsman in the drive to cooperate.

Customer Service Representative

Accenture Philippines
Oct 2021 - Jan 2022 (3 months, 1 day)
● American General Life Annuity Services (AIG) ● Assisted customer concerns about an annuity contract, claims, death claims, withdrawal requests.

Education

Certificate in Website Design

University of Makati, Philippines 2005 - 2007
(2 years)

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