Alvaro Augusto R. Profile

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$50 USD / hour

bogotá,

colombia

$50 USD / hour

It's currently 11:11 PM here

Joined April 25, 2017

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Alvaro Augusto R.

@alauredu78

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(0 reviews)

0.0

$50 USD / hour

bogotá,

colombia

$50 USD / hour

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PMP/ITIL/CCSM Electronic Engineer

Electronic engineer, finance postgrade, PMP and CCSM. I have a broad experience in goverment and private sectors that allows me to have a wide perspective and integrality on implementing any strategy. I am capable to lead multicultural teams, I had worked with teams from Colombia, Brazil, Ecuador, Central America, Mexico, South Africa, US and Sweden, managing divers components of each strategy (Product, Marketing, Sales, Operations, IT, Finance).Specialties: Project Management, Customer Success, OperationCRM (Salesforce, SugarCRM, SuiteCRM) Energy Efficiency, IT Service Management

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Experience

Sonda

Aug 2018 - Present

Integrate the value proposal from several business units in core customers from government, telco and retail sectors. IT outsourcing manager in big public and private customers with services such as customer care, software development, IT operations, IT security, Capacity, Configuration management and SAP Support.

Publicar Publicidad Multimedia

Jan 2013 - Mar 2017 (4 years, 2 months)

Forming from the scratch the Sales Planning Area and oriented it to: 1. Information analysis. 2. Sales Model 3. Sales Politics and processes 4. Remuneration and incentives models Sales information integration from divers legacy plataform to be centralized in data warehouse y finally in the CRM Salesforce. Sales Planning and strategy.

Publicar Publicidad Multimedia

May 2012 - Dec 2012 (7 months, 1 day)

Sales controller. Supporting the stabilization of the new sales model project over main branch.

Education

Finance Postgrade

Universidad del Rosario,

Colombia

2006 - 2007

(1 year)

Electronic Engineer

Universidad Industrial de Santander,

Colombia

1995 - 2001

(6 years)

Qualifications

Cisco

2020

Provides a solid framework and a core set of skills and knowledge to help you deliver immediate value to your relationship with your customers. Validate your ability to develop and integrate solutions, identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals, and cultivate new sales opportunities through the entire customer lifecycle.

Axelos

2020

ITIL 4 enables to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

PMI (Project Management Institute)

2008

The PMP is the gold standard of project management certification. Recognized and demanded by organizations worldwide, the PMP validates your competence to perform in the role of a project manager, leading and directing projects and teams.