Alina M. Profile

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bucharest,

romania

It's currently 7:47 AM here

Joined February 15, 2013

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Alina M.

@alinamitu

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(0 reviews)

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bucharest,

romania

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freelancer

I can help you out in the fields of article rewriting, data processing or other small jobs

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Experience

Madd Electronics Group

Dec 2007 - Sep 2009 (1 year, 9 months)

Duties: Managing all retail and online related customer contacts. Providing quality responses to customer contacts in person, telephone & email. Dealing with enquiries & answering calls from new and existing customers. Suggesting solutions to customers in a positive manner. Dealing with all escalated complaints and enquiries efficiently and effectively. Communicate promptly any information to customers about their orders. Helping customers to register online and/or to process their orders. Giving cu

A' Tapetta Gallega

Jun 2006 - Jun 2007 (1 year)

Full management resposibility for well-positiones hotel-restaurant in Alzira, Spain. Responsibilities included: -develpment, resourcing and monitoring off all general operations (financial records, cash management, financial records) -staff management- organised recruitment and rotas, provided customer-focussed training and gave significant time to coaching as an aid to staff retention