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$25 USD / hour
Flag of PHILIPPINES
makati city, philippines
$25 USD / hour
It's currently 8:40 PM here
Joined November 25, 2020
0 Recommendations

Anggun Harvina M.

@Anggun3131

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$25 USD / hour
Flag of PHILIPPINES
makati city, philippines
$25 USD / hour
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Marketing/Telemarketing/Content Editor/Translator

I have proactively sought to increase the efficiency of my interpersonal and communication skills throughout my time in Customer Service, Telemarketing, Content Editor, Translator and Marketing role. I engaged with the marketing team and learnt how they developed projects from start to finish, and this aspect of my work experience was extremely appealing to me. I have immense respect for businesses that have grown from nothing, and it is this entrepreneurial spirit that excites me the most – everything you input is with the perspective that your business could benefit and grow into what has been envisioned.

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Portfolio

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Experience

CS Asistant Manager

Netsurf Media Inc
Aug 2019 - Feb 2020 (6 months, 1 day)
Role : - Report directly to Indonesian CS Manager - Make a KPI CS Agent monthly report - Quality Assurance for CS Agent - Handling CS Support Chat, Email, Sales Call, Welcome Call and Retention Call - Make a Website Promotion T&C for Indonesian Market - Doing Competitor Analyst, Keyword - Promote Sales website thru Social Media (FB Campaign, Instagram, Whatsapp, Line, Twitter) - Manage Social Media Fake Account, Group Admin for Website - Translation for Website (English - Indonesia)

Marketing Indonesian Specialist

2Success Inc
Jun 2018 - Jun 2019 (1 year)
Role : - Sales Call (Welcome call, Retention Call) - Design Banner Idea (Banner Website) for Social Media promotion - Social Media Caimpaign Website(fb/ig/twitter/wa/line/etc) - Branding Product and Broadcast message for Social Media Group member - Promotion Website Idea with T&C for Indonesian Market - Handling Email Support, Chat Support (For VIP group member) - Create idea, Content Editor for Sports news thru Blogs/Article/Forum at HL8 Movie Website

Head of Telemarketing

MPOTECH Digital System Inc
Nov 2016 - May 2018 (1 year, 6 months)
Role : - Managing for Telesales agent Schedule - Quality Assurance for Telesales agent - Handling of Chat, Email Support, Broadcast messages to Members (Including VIP members) - Direct report of KPI Daily and Monthly Telesales agent to Marketing Director. - Decision makers for Telesales agent - Scheduling weekly meeting and monthly meeting for agent. - Trainer for new Telesales agent (Including make a Telesales agent Script)

Education

Bachelor Degree of Law

Universitas Pancasila, Indonesia 2007 - 2011
(4 years)

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