Ermalene T.

In today's economic climate, many companies needing additional help growing their businesses. If your firm is in this situation, I can provide a solution. You found the right person to do the job. Check out my work experiences and skills below: Skills: ✔ 12+ Years in Customer service ✔ Understand and communicate well with customers ✔ Probing Knowledge ✔ Excellent Communication Skills (both in verbal and written) ✔ Admin tasks ✔ Logistics ✔ Dropshipping Expert ✔ With Managerial Background ✔ Solution-Driven ✔ Positive Attitude ✔ Time Management ✔ Prioritize Quality Work ✔ Digital Marketing ✔ Content Creation ✔ Social Media Management ✔ Photo and Video Editing Expertise: ✔ Shopify ✔ Aliexpress ✔ Oberlo ✔ Woocommerce ✔ Canva ✔ Freshdesk ✔ Zendesk ✔ Getstensil ✔ Klaviyo ✔ Camtasia ✔ Google Productivity Tools- Sheet, Drive, Word, etc. ✔ Microsoft Productivity Tools- Excel, Word, OneDrive, etc. Many to mention Experiences: ☛ Kehe (Food distributor) – Logistics Specialist ☛ Heaflow (Retail) – Customer Support Manager ☛ Bluthopia (Retail) - Customer Support Manager ☛ Wonghaus (Retail) - Customer Support Manager ☛ Call Criteria (Voice Analytics) – Call Calibrator ☛ Pizza Marketing (Marketing Agency) – Marketing Assistant ☛ Teknikforce (SaaS company) – Content Creator / Quality Manager