Angela Marie B.

I want to help YOU provide your customers an extraordinary customer service experience! I want to help YOU live a balanced life of not only working but having quality time with your loved ones and doing other things... I want to help YOU enjoy life! My background is with the BPO Industry as a Customer Service Representative. I worked with a number of clients and received recognition as well. I have become a VA for various Ecommerce Stores in the last 5 years and worked with entrepreneurs from the US, UK, and AU where I have learned skills along the way that resulted in my long-term work relationship with clients as they are satisfied with the services. My strength is the ability to help customers by solving their problems - by probing and asking the right questions, putting myself into the shoes of the customer, understand what they truly need. Understanding the customer and their needs and a solid background in customer service can help to convert leads to customers and retaining them for repeat orders. Hence, a good relationship with the seller and customer. I am an extroverted individual who likes to work smart! Efficient, organized person who loves to learn new things and do my best every single day. A very responsible and dependable person with exemplary interpersonal skills, and attention to detail. I tend to put other people before me and have learned to put myself in other's shoes to better understand them. I play guitar (Acoustic and Bass). I am trusted for my sterling reputation. I am skilled at what I do. My skills include * Outstanding Customer Service * General VA * Messenger Marketing using Manychat * Ecommerce Expert * Social Media Management * Web research * Excellent written and verbal communication skills * Loves Learning New Things, Processes, Systems and Softwares * Loves Solving Problems * Proficient with Shopify, Amazon, eBay, and Aliexpress * Proficient with Microsoft Office Suite * Proficient with Canva * Proficient with G Suite * Familiar with Slack, Click Up, ZenDesk, and Zoom * Can work in a team and can also work individually