QUALIFICATIONS
Competitive professional combines strong technical skills, hands-on experience in computer programming, and working knowledge of business principles, practices, and procedures to join technology team. Extensive troubleshooting with Virus Removal, Spyware Removal, System Backup, System Restore, Data Recovery, Hardware Installation & Removal, Database Management, System Customization, Software Installation, and OS Upgrade. Resourceful and self-directed with proven ability in problem solving, goal setting, customer service, staff training and supervision. Will consider relocation.
TECHNICAL SKILLS
Platforms: Microsoft Windows 95/98, ME, 2000, XP, FreeBSD, Unix, Linux, Mac, Solaris
Software: Microsoft Office Suite, Borland C++, Borland Delphi, Microsoft SQL Server, Microsoft Windows CE Toolkit, Dreamweaver, Java, Unix/Linux Shell
Development: Microsoft Visual Studio Professional 2005, Microsoft Visual Studio .Net Professional 2003, C/C++, Java, C#, C# .Net, Java, Javascript, Cobol, ADA, Assembly, Visual Basic .Net, Visual Basic, ASP Visual Basic, Visual Basic .Net, SQL, HTML, Perl, Python, CGI, WIN32API, PHP, XML, DHTML, Mysql, Assembly, Delphi, Fortran, Pascal, Basic, Cobol, VBScript, Javascript
Networking LAN, WAN, POP, SMTP, VPNs, ISDN, DHCP, TCP/IP, WINS, DNS, Networking Topoligies, SGI, *BSD
RELEVANT EXPERIENCE
CPSI, Inc, Norfolk, Virginia 1998 - 2000
Computer Programmer
• Scheduled and handled assigned programming jobs on individual and corporate basis.
• Constructed software programs and provided technical documentation with written source code.
• Executed disclosure paperwork.
• Compiled and debugged developed source code.
SI International, Portsmouth, Virginia 2001 - 2005
Freelance Computer Programmer
• Scheduled and handled contracted programming jobs on individual and corporate basis.
• Constructed software programs and provided technical documentation with written source code.
• Executed disclosure paperwork.
• Compiled and debugged developed source code.
BEST BUY, Newport News, Virginia 2004 - 2005
Computer Technician
• Performed analysis and troubleshooting of computer hardware and software; repaired computer systems with quick turnaround time.
• Used Spysweeper, AVG Antivirus, Windows Debug, Linux Debug, command prompt, Unix prompt, system component upgrade, and system component troubleshooting.
• Tracked computer system pickup and dropoff times.
• Scheduled system pickups; purchased hardware and software components for customer systems.
• Disassembled and assembled computer systems for customization and recordkeeping of system warranty documentation.
• Reported system abuse and tracked incoming and outgoing packages.
• Trained new hires and supervised trainee upgrades and troubleshooting.
EDUCATION
UNIVERSITY OF ALABAMA AT BIRMINGHAM, Alabama
BS - Computer Science, 2005
TIDEWATER COMMUNITY COLLEGE, Portsmouth, Virginia
AAS - Information Systems Technology, 2004
~ GPA: 4.0/4.0 (Spring 2004)
~ Dean’s List, Spring 2004
Resume:
With a solid base in computer technology, both software and hardware, I am eager to apply my skills in a company that delivers high-value business solutions. My track record as a programmer is well proven with extensive experience in Java and Web development as well as troubleshooting across Windows, Unix/Linux, and database environments. On the business side, I excelled in leadership and management training at college. Having said all that, I know that I can be an asset to your organization in the position of (Desktop Support).
Along with my experience, training, and other qualifications, I offer:
Ø Motivation and commitment to employer-client satisfaction
Ø Application of best practices and procedures with technical expertise
Ø Data collection, development, and analysis
Ø Documentation with rigorous attention to detail
Ø Troubleshooting skills to resolve end user, server, and network issues
Ø Excellent communication with ease to assure customer service
Ø Dedication, determination, and strong work ethic
Additional details are provided in the enclosed resume. A personal meeting would be an ideal
opportunity to discuss how my skills and abilities can benefit your organization. I would be glad to
schedule an appointment at your request. Should you need additional information, in the meantime,
please contact me.
I look forward to talking with you. Thank you for your attention.
Sincerely,
Clarence Williams III
Encl.