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Project for Mugunthan V. -- 7
“Amazing customer service representative! One of the best I have worked with!”streetviper 1 month ago
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Project for Mugunthan V. -- 6
“Provides excellent customer service!”streetviper 5 months ago
Need CUSTOMER SERVICE assistance for E-commerce site ASAP - BEGIN NOW!
“Mugunthan is an amazing customer service representative for our company. His communication is excellent and has helped us a lot. A+”eliasdg89 6 months ago
Project for Mugunthan V.
“Mugunthan is amazing at what he does, and extremely driven to learn new trades. I'm very happy to have him on board my team.”oldtoby 7 months ago
Project for itsmugunthan -- 7
“great freelancer, nice guy very professional”enassif101 7 months ago
Live Chat/Email Support RepresentativeSep 2015 - May 2017 (1 year)
I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.
Administrative AssistantJan 2013 - Jul 2015 (2 years)
I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.
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