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@jevelynmiranda
Flag of Philippines Tarlac City, Philippines
Member since December 26, 2017
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jevelynmiranda

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Hi! My name is Jevelyn Miranda and I have 3 years experience in the call center industry. I’m seeking customer service positions. Most recently I have worked as a customer service representative for Doordash Delivery in TaskUs Philippines. My job is simply to make sure food orders are being delivered complete and on time to the customers. I handled live chats, inbound/outbound calls as well as emails. Keeping those customers happy means being responsive to their needs and wants, that's what I'm good at. A good customer service experience can turn a one-time customer into a lifelong repeat customer. People like to share their good experiences. Excellent customer service can turn into positive word of mouth.
$5 USD/hr
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Experience

Sales Representative

May 2016 - Dec 2016 (7 months)

Hotel reservations representative fulfill reservation requests by determining the rooms available to meet customer desires. I verify customer information and payment options, assign rooms and respond to customers with confirmation emails or letters.

Technical Support

Jun 2015 - Dec 2015 (6 months)

As a technical support/helpdesk employee, you'll be monitoring and maintaining the computer systems and networks if there are any issues or changes required, such as forgotten passwords, viruses or email issues.

Customer Service Representative

May 2014 - Dec 2014 (7 months)

Customer service representative for Florists Transworld Delivery. Responsible for Order entry, Inbound/Outbound calls.

Education

B.S Fine Arts Major in Advertising

2009 - 2013 (4 years)

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