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Janis Kara M.

@jkaranm

monthly-level-three.svgverified-v2.svgpreferred-freelancer-v3.svg
4.9
175

9.0

9.0

98%

Elite Professional Remote Specialist

$30 USD / Hour

・

Flag of

Philippines (9:27 AM)

・

Joined on October 8, 2014

・

40 Recommendations

$30 USD / Hour

・

I specialize in outsourcing and digital marketing and I am committed to improving your business's efficiency and effectiveness. While I cannot please everyone, I have built a strong reputation in the industry over the years. I speak fluent English and Filipino (Cebuano and Tagalog). As an experienced BPO professional and a Bachelor's degree of Business Administration, I—along with my small, close team—have worked with numerous companies worldwide. A trusted Preferred Freelancer for 10+ years, I offer a diverse service suite including (but not limited): Administration & Finance: Virtual Assistance, Bookkeeping, Basic Accounting, Data Entry/Processing and more. Growth & Strategy: Lead Mining, Data Enrichment, Data Management, Telemarketing, and more. Creative & Content: Article Writing, Proofreading/Editing, Graphic & Logo Design, and Branding. Technical & Support: Customer Service/Support, Technical Support, Research and more. I was featured on Freelancer a few years ago and have maintained my Preferred Freelancer status for over a decade while remaining grounded and low-profile. If our qualifications match your needs, please consider our small company for your next project.

Verifications

On time

98%

On budget

96%

Accept rate

97%

Repeat hire rate

12%

Freelancer Data Entry Clerks Philippines
See all Data Entry Clerks in Philippines

Portfolio

Portfolio

13609215
A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

12095671
Overview: Assisted with collecting email addresses from a list. Key Tasks: Gathered personal, department-specific, and generic email addresses from websites. Compiled and organized data into a spreadsheet. Conducted Google searches using industry and location keywords to find additional websites and email addresses. Ideal Candidate Requirements: Experience in data collection and spreadsheet management. Ability to perform tasks efficiently and accurately. Familiarity with different types of email addresses and effective Google search techniques.

Email & Data collection

Overview: Assisted with collecting email addresses from a list. Key Tasks: Gathered personal, department-specific, and generic email addresses from websites. Compiled and organized data into a spreadsheet. Conducted Google searches using industry and location keywords to find additional websites and email addresses. Ideal Candidate Requirements: Experience in data collection and spreadsheet management. Ability to perform tasks efficiently and accurately. Familiarity with different types of email addresses and effective Google search techniques.

Email & Data collection

Overview: Assisted with collecting email addresses from a list. Key Tasks: Gathered personal, department-specific, and generic email addresses from websites. Compiled and organized data into a spreadsheet. Conducted Google searches using industry and location keywords to find additional websites and email addresses. Ideal Candidate Requirements: Experience in data collection and spreadsheet management. Ability to perform tasks efficiently and accurately. Familiarity with different types of email addresses and effective Google search techniques.

Email & Data collection

11950044
We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

6691949
These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

11254007
VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

11250618
Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

13609215
A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

A remote Freight Forwarding Support professional—commonly referred to as an Import Specialist—is responsible for handling customer service, import assistance, and import job registration. In this role, I ensure the efficient, timely, and cost-effective importation of goods from international suppliers. Customer service responsibilities include supporting both retail and direct clients with their import and export inquiries. Gather all necessary documentation and information to enable accurate processing by the appropriate departments, while maintaining effective communication across teams to ensure a smooth and coordinated workflow. As an Import Specialist, I process all Notices of Arrival promptly, log them accurately in the system, and submit required reports to customs and relevant government agencies, also doing the underbound and outturn. Import Specialists also coordinate closely with warehouse teams to ensure that shipments are either picked up on time or delivered to customer

Remote Logistic VA / Support

12095671
Overview: Assisted with collecting email addresses from a list. Key Tasks: Gathered personal, department-specific, and generic email addresses from websites. Compiled and organized data into a spreadsheet. Conducted Google searches using industry and location keywords to find additional websites and email addresses. Ideal Candidate Requirements: Experience in data collection and spreadsheet management. Ability to perform tasks efficiently and accurately. Familiarity with different types of email addresses and effective Google search techniques.

Email & Data collection

Overview: Assisted with collecting email addresses from a list. Key Tasks: Gathered personal, department-specific, and generic email addresses from websites. Compiled and organized data into a spreadsheet. Conducted Google searches using industry and location keywords to find additional websites and email addresses. Ideal Candidate Requirements: Experience in data collection and spreadsheet management. Ability to perform tasks efficiently and accurately. Familiarity with different types of email addresses and effective Google search techniques.

Email & Data collection

Overview: Assisted with collecting email addresses from a list. Key Tasks: Gathered personal, department-specific, and generic email addresses from websites. Compiled and organized data into a spreadsheet. Conducted Google searches using industry and location keywords to find additional websites and email addresses. Ideal Candidate Requirements: Experience in data collection and spreadsheet management. Ability to perform tasks efficiently and accurately. Familiarity with different types of email addresses and effective Google search techniques.

Email & Data collection

11950044
We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

We were using Airtable, Google Sheets, Microsoft Excel, OCR, Lead Generation tools, and KYC Portal. We verify data by comparing it to current data to ensure it is accurate, consistent, and reflective of its intended purpose. We also conduct data validation to ensure the data meets specific standards and criteria, and we process raw, internal data with relevant, third-party, or contextual information to improve its quality, accuracy, and depth

Data Validation and Enrichment

6691949
These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

These are sample work we did as bookkeepers or accounting work. Please note that we cannot show the full work since the client had us sign an NDA.

Accounting/Finance/Invoicing

11254007
VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

VA offers distant administrative, creative, or technical aid to individuals, entrepreneurs, or enterprises. Handle tasks such as email management, appointment scheduling, data entry, social media oversight, research, and more, enabling clients to prioritize their main duties. Illustrative tasks often involve utilizing various tools to enhance efficiency and productivity. (Sample work with tools used)

Virtual Assistant

11250618
Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

Remote email/chat customer support professional provides customer service and assistance through email and chat platforms. Communicates with customers, addresses inquiries, troubleshoots issues, and ensures a positive customer experience. Responsibilities include product knowledge, documentation, escalation, and maintaining customer relationships. Plays a crucial role in maintaining a positive brand image and fostering customer loyalty, even while working remotely.

Chat/Email Support

4.9 · 175 Reviews
175 Reviews
D
Flag of

Harris F.

5.0

$$

2 months ago

End to End Invoicing Support

Professional Freelancer. Very happy with projection completion.

Data Entry
Accounting
Administrative Support
Billing
Invoicing

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C
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Christi P.

5.0

$$

9 months ago

Remote Non-Profit Admin Support

We couldn't have asked for a more apt and eager supporter during a time when we needed support. Easy to work with and very little supervision! We will call on Janis again!!

Website Design
Graphic Design
Photoshop
Virtual Assistant
Adobe InDesign

+4 more

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Jonas C.

5.0

$

2 years ago

Survey about online freelancing (A27)

It was great working with the freelancer.

Research
Report Writing
Research Writing
Market Research
Internet Research

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Daniel D.

5.0

€2,720 EUR

2 years ago

Support work

Janis has helped us immensely and has performed above and beyond what we expected. Highly recommend her for support and day to day operations, control and reporting tasks. [17 January, 2023] All good, as agreed and on time.

Customer Support
Technical Support

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M
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Monica Joan R.

5.0

$$

2 years ago

Dominican Republic Realtors Email list

great work again

Data Entry
Excel
Web Scraping
Leads
Web Search

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Experience

Owner / Freelance or Remote

Jan, 2014 - Present

•

12 years, 5 months

JKM Marketing Services

Jan, 2014 - Present

•

12 years, 5 months

- Drives company growth by acquiring new clients and new projects. - Engage both client and team to make sure work is delivered. - Understand the requirements of the client and support the team member or assigned agent of the project to deliver quality work. - Lead Generation & Acquisition: Identifying new sales opportunities, cold calling/emailing, and converting prospects into active clients. - Maintaining and nurturing relationships with existing and potential clients to maximize revenue.

Flag of

Cebu City, Philippines

Jan, 2014 - Present

•

12 years, 5 months

Practice Development Officer

Jul, 2013 - Dec, 2016

•

3 years, 5 months

MACHACON & ASSOCIES Accounting Firm

Jul, 2013 - Dec, 2016

•

3 years, 5 months

- work closely with sector leads, providers, and other key stakeholders to provide a practitioners view of contract management. - Collaborates with staff within the district to enhance the quality of service at the district level. - Contributes to activities that support department goals and support responsible innovation in departmental practice. - Participates in emergency management and response duties as required. - Performs other duties as required.

Jul, 2013 - Dec, 2016

•

3 years, 5 months

Publishing Consultant

Jun, 2012 - Jul, 2013

•

1 year, 1 month

Author's Solution Inc (Publishing Company)

Jun, 2012 - Jul, 2013

•

1 year, 1 month

- Developing and maintaining working relationships with new and existing clients. - Meeting with clients to understand their business objectives and requirements for a project. - Assessing technical solutions and ensuring they will deliver the client’s business objectives. - Ensuring client projects are successfully delivered on time and within budget. - Establishing new project opportunities. - Monitoring updates within the publishing industry including changes to business models and tech.

Jun, 2012 - Jul, 2013

•

1 year, 1 month

Education

Saint Theresa College

2000 - 2003

•

3 years

Bachelor of Science in commerce major in Business Administration (Graduate)

Flag of

Philippines

2000 - 2003

•

3 years

University of San Carlos

1996 - 2000

•

4 years

Bachelor of Science major in Architecture and Fine Arts-Interior Design, (Undergraduate)

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Philippines

1996 - 2000

•

4 years

Qualifications

Maritime Education and Training Center, Basic Safety Training with NAC, (Certified)

2013

University of Cebu - Maritime Education and Training Center

Basic training for on board fire fighting, elementary first aid and personal survival techniques.

2013

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Basic Numeracy - Level 1

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