I'm a professional with extensive experience in telecommunications/IT companies, with Electrical/Telecommunications Engineering degree and specialization in Business Administration.
Wide experience in group leadership, management, process improvement, tools requirements conception, Data mining, KPI's, reports, strategy, contracts and outsourcing. Solid background in NOC and field operations and workforce management.
I can provide the best strategy and presentation material, doing whatever you need in Excel and Powerpoint. Data Mining, Graphs, Statistical Analysis, cronograms, organograms, infographics, valued information, etc.