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$8 USD / hour
Flag of INDIA
kolkata, india
$8 USD / hour
It's currently 4:09 PM here
Joined December 2, 2016
0 Recommendations

Anshu K.

@Justinfreelancer

2.8 (2 reviews)
2.6
2.6
100%
100%
$8 USD / hour
Flag of INDIA
kolkata, india
$8 USD / hour
100%
Jobs Completed
26%
On Budget
26%
On Time
N/A
Repeat Hire Rate

Client Support Specialists (ITES) - Keep working!

A dedicated customer service manager with 7+ Years of experience in ✅ Software Technical Support & Training ✅ Computer Technical Support ✅ E- Commerce Order Fulfillment & Transaction Management ✅ Customer Service & Sales ✅ Items Listing and Quality/Error Check ✅ Client and Vendor Relations & Communications ✅ Inbound & Outbound Call Handling ✅ Data Mining and Data Entry Assurance ✅ Strict Adherence to Instructions. ✅ Early submission to allow you adequate time for review. ✅ Quality and presentable work.

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Portfolio

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Reviews

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Showing 1 - 2 out of 2 reviews
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2.0
$140.00 USD
Communication was ok, but the result... not what was expected
Telemarketing
Sales
Leads
Call Center
C
Flag of Maksym G.
@clixcoin1
•
2 years ago
5.0
$50.00 USD
Good person to work with
Sales
English Spelling
Call Center
Sales Promotion
English Translation
User Avatar
Flag of Pezhman R.
@Pez35
•
2 years ago

Experience

Project Manager

TENET SYSTEMS PVT LTD
Sep 2014 - Jan 2022 (7 years, 4 months)
For E-Commerce Business l Platforms worked on: Magento , OS-Ticket, eBay & Amazon. Roles: Involved in Project functions like Processing Orders, Shipments, RMAs for Refunds & Exchanges. Correcting Product listing errors in Magento, Amazon, eBay Portal. Making Claims to Vendors, USPS. For Green Business Software l Platforms: Captive software, Intercom Chat, Zendesk, Quickbooks, MailChimp. Roles: To train & assist new companies on the software and to take care of received Chats, Tickets, Calls etc.

Team Leader

NINETY NINE EVES TECHNOLOGIES PVT LTD
May 2013 - Aug 2014 (1 year, 3 months)
For Prospects Selling Business l Platforms: X- Lite Softphones, MailChimp. Roles: Led a Team those were responsible to answer customers query about different Prospects over Calls, Chats. Follow up with customers for payments, refunds & Charge backs. For US Hotel Booking Project l Platforms: Hotel Booking Portal, Ring Central, Google Sheet, etc. Roles: To talk to the Guests for US Organizer, those were coming to rent houses in US and to make sure that they can Check in & Check out with no issues.

Executive

UNIVERSAL TECH SERVICES PVT LTD
Nov 2011 - Apr 2013 (1 year, 5 months)
For Antivirus Software Sales Project l Platforms: Go autodial, X- Lite, MailChimp. Roles: Making outbound calls & selling Software. Help them in software installation. Connects and develops relationships with customers for renewals & Upsell. For Data Entry & Survey Projects l Platforms: Go autodial, X- Lite, White Pages, Google Sheet. Roles: Properties bidding on US Govt. site, LinkedIn Jobs Posting. Mining customers & business data & compiling for clients. Phone Surveys for different projects.

Education

Bachelor of Arts

University of Calcutta, India 2010 - 2014
(4 years)

Higher Secondary (X+2) - WBCHSE

West Bengal University of Technology, India 2008 - 2010
(2 years)

Madhyamik (X) - WBBSE

India 2008
(Less than a year)

Qualifications

COMPUTER VOCATIONAL COURSE

WBSCVET
2011
2 Years COMPUTER VOCATIONAL COURSE with CFAP & CAAM

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