Working with major Fortune 500 companies conducting on-site and off-site requirement analysis. Having been closely involved with the complete SDLC and Agile methodologies really help me give an extra dimension and depth of domain as a business analyst, that someone without an IT background may not have.
Excelled over the last few years gathering requirements, supervising the development, and maintaining iSky's Customer Experience Management (CEM) platform, ClearView, serving Automobile, Call Center, Banking industries in the USA, Canada, UK, and Europe.
Been involved from requirement gathering, analysis, design, implementation, testing, deployments, QA, to post-implementation Acceptance Testing for numerous projects.
Specialties: Requirement Analysis, Process Management, Agile development, Application Design, Web applications, Data virtualization, and visualization, Object oriented architecture, Service-oriented architecture, Data modeling, Integrated systems, CRM systems.