## BIO
**MARLOWE DUREZA AMOGUIS**
*Bagong* *Barrio Caloocan City*
***Cel No: 09298439009***
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**WORK EXPERIENCE:**
***TELETECH CUSTOMER CARE***
*Nov 16, 2010-August 27,2011*
* SM Corporate Ctr.Mall of Asia*
* Pasay city*
***Customer Service Agent (Healthcare Account)***
*** Tier 1: Nov 10,2010- March 27,2011***
*** Responsibilities:***
***Provide Blue Shield of California (BSC)members eligibility and benefits.***
*** Tier 2:March 27,2011- August 27,2011***
*** Responsibilities:***
***Provide Blue Shield of California (BSC) Healthcare providers claims information.***
***LAH Construction Corporation***
**Globe Accredited Contractor**
*March 23, 2010 – Sept. 20,2010*
***QA Inspector***
*Provide installation inspection report to*
*QA Engineer.*
*Do on-site audit of the contractor’s equipment and make standard compliance report.*
*Do field inspection of broadband/DSL installation.*
**SHIN-ETSU MAGNETICS PHILS.**
*June 10, 2008 – August 13,2008*
* Phase V* *Laguna Technopark,Laguna Phils.*
***Plant Technician***
*Provide technical support to the production.*
* Regulate and ensure adequate water supply.*
* Weekly tuning up of the back-up diesel generator.*
***SCAD Services (S) Pte. Ltd******.***
*November 21, 2007 - February 15, 2008*
* EPZA, Rosario, Cavite*
***Assistant Supervisor***
*Assists supervisor’s daily completion report.*
*Do inspection of the finished products .*
*Provide completion and quality reports.*
**EDUCATION:**
***2005*****-*2006 BS Electrical Engineering***
*Central* *Mindanao University*
*Musuan, Bukidnon,Philippines*
*Affiliations:*
* *Institute* *of Electrical Engineers of the Philippines Officer (2003-2005)*
* *Christ’s Youth In Action Student Staff*
* *CMU Entrance Examination Scholar*
***1998-1999 (Secondary)***
*Stella* *Matutina Academy*
*Kibawe,Bukidnon*
*Awards and Honors;*
* *Academic Recognition(Top Ten)*
* *Entrance Examination Scholar*
* *Band Major*
* *Service*
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* *Award*
***1994-1995*** ***(Elementary)***
*Sampagar* *Elementary School*
*Awards and Honors;*
* *Class Salutatorian*
* *Math Olympiad Champion (Municipal Level)*
* *Math Olympiad 2nd Placer(Intermunicipal)*
* *Science Wizard*
**CERTIFICATES RECEIVED:**
***ISO 9000:2000 Certificate*** ***(Quality System Standard)***
* SCAD Audio-Visual Room*
* November 16, 2007*
***TESDA ENGLISH***
***PROFICIENCY TRAINING: Call Center Agent Foundation Training***
*(July 26 - August 07,2008)*
* 2ND Floor Janov Plaza,*
*Pasong Tamo Ext.,Makati City*
***TELEPERFORMANCE PHILS.: (Technical Support Training)***
*(Sept 2,-Oct 10, 2008)*
* Octagon Bldg.Ortigas Ctr. Pasig City*
***Troubleshooting computers for verizon subscribers.***
***CONVERGYS: English Communication Training (TSR)***
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