Profile image of ramygoda1590
@ramygoda1590
Flag of Egypt Alexandria, Egypt
Member since August 6, 2018
2 Recommendations

ramygoda1590

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I have an excellent experience in networking/Linux/windows/vpn. please just ping me on freelancer chat to have a short discussion on your project. below is a brief on my experience: This is ramy mohamed gouda, I'm a network and system administrator. I have been working in networking for more than 5 years. I'm certified CCNP R&S, Comptia A+, ccna cyber ops. I have an excellent knowledge in: 1) Cisco devices (routers, switches), routing protocols, IPSEC, ASA, wireless, linux, ubuntu. 2) excellent knowledge in simulation tools like Esxi, vmware WorkStation, virtual-box, GNS-3, packet tracers and EVE-NG. 3) installing windows servers, linux servers and troubleshooting them. 4) I have an excellent knowledge in setting up VPN (IPSEC, OPENVPN, DUO Authentication). 5) I have an excellent experience in writing technical reports. I have done a lot of projects in routing and switching and wireless on this simulation tools and also in real life in my work at Orange. i will be glad to have the chance to help you anytime, just send me a message and no problem with the budget. Regards, Ramy
$20 USD/hr
88 reviews
5.3
  • 89%Jobs Completed
  • 87%On Budget
  • 92%On Time
  • 14%Repeat Hire Rate

Portfolio Items

Recent Reviews

  • image of Ali V. Project for Ramy A. -- 6 $15.00 USD

    “""Extremely responsive and helpful person, definitely recommended. I'm a first time user of such online outsourcing platform and yet he was very patient in guiding me every step of the way. Keep up the great work Ramy!"”

  • image of Ala T. Project for Ramy A. $85.00 USD

    “Very professional, responsible, knowledgeable! Thank you Ramy”

  • image of Marym M. Project for Ramy A. $50.00 USD

    “He works hard, diligently and extradite the project before the appointed time, The project is characterized by quality and workmanship, dedicates its time to customer service and satisfaction, of curse i will hire hem again.”

  • image of Abdulla A. Project for ramygoda1590 -- 20/04/28 14:25:28 $250.00 USD

    “He work hard”

  • image of Mariam A. build a vlan and trunk network in packet tracer $55.00 USD

    “Perfect and on time”

  • image of Osama B. Project for Ramy A. -- 2 $20.00 USD

    “هو افضل شخص في البرنامج وملتزم بالمواعيد والتعامل ممتاز جدا وفي قمة الاخلاق ... He is the best person in the program and is committed to punctuality and dealing is very excellent and in the highest ethics”

Experience

Network Expert Engineer

Jun 2017

Duties -> Act as the 3rd level of technical escalation for the Service desk & incident management dept., lead & provide technical guidance and support. -> Timely and High-Quality handling of all subcases dispatched to IOC-Global Queue. -> Provide expert level of support for Customer faults related to routing problems, including complex routing issues, LAN switches, IPSEC, IKEv1, IKEv2, GRE, QOS, MPLS VPNs. -> Handling First Level of escalations for all subcases received

Incident Management Specialist

Aug 2015 - Jun 2017 (1 year)

Duties: -> Conduct initial diagnostics and undertake full fault diagnostics to resolve where possible, customer faults. -> Provide a professional technical point of contact for customers. -> Perform technical escalations in line with company procedure. -> Monitor systems, customer networks and products, deal with alerts and events as appropriate. -> Document all troubleshooting and incident management actions.

techinical support engineer

Nov 2013 - Aug 2015 (1 year)

Duties: -> Install, test and upgrade new technologies. -> Hardware, Software and network troubleshooting. -> Follow standard processes and procedures. -> Identify and escalate priority issues per Client specifications. -> Recording problems and solutions for future reference. -> Ability to explain technical issues clearly to non-technical colleagues. Technical support team leader engineer: -> At March 2014, I had a promotion to be a team leader of technical support department.

Certifications

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    94%

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