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$5 USD / hour
Flag of PHILIPPINES
general trias, philippines
$5 USD / hour
It's currently 10:44 PM here
Joined June 27, 2019
0 Recommendations

Rudolph Gregor R.

@rgromulo08

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$5 USD / hour
Flag of PHILIPPINES
general trias, philippines
$5 USD / hour
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Customer service Representative

For nearly four years now, i have developed the skills to meet customer and client expectations. Due to my experience in customer service and support, i'm capable of adapting under any circumstances which will help further assist and improve customers satisfaction. I can speak english well and fluent. I have also experience in the fields of: phone support, chat support, and e-commerce and sales.

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Experience

Xbox Chat Support | Customer Service Representative | Technical Support Representative

Convergys
Jan 2018 - May 2019 (1 year, 4 months)
-interact with customers to provide and process information in response to inquiries, concerns, and requests via public or private forums -research required information using available resources -follow standard processes and procedures, -identify and escalate priority issues per client specifications.

Microsoft Outlook Email Support | Customer Service Representative | Technical Support Representative

Stream International Global Services
Nov 2016 - Nov 2017 (1 year)
-interact with customers to provide and process information in response to inquiries, concerns, and requests via public or private forums -research required information using available resources -follow standard processes and procedures, -identify and escalate priority issues per client specifications.

Sales | Customer Service Representative

Botak Sports Wear
Jun 2015 - Aug 2016 (1 year, 2 months)
-manage company facebook account to answer customer inquiries -sells company merchandise through online website

Education

Information Technology

Far Eastern University, Philippines 2011 - 2015
(4 years)

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