Yves Roland A. Profile

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$10 USD / hour

angeles city,

philippines

$10 USD / hour

It's currently 2:03 PM here

Joined January 15, 2018

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Yves Roland A.

@rylaro

0.0

(0 reviews)

0.0

$10 USD / hour

angeles city,

philippines

$10 USD / hour

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Relational sense, Commercial sensitivity, and attention to detail

I am a native French speaker with a working knowledge of the English language, which I studied while attending university. I attended university in India and graduated with a degree in Computer Science. I am currently residing in the Philippines. I have the necessary skills and abilities for positions such as : Help desk / Ticket Support Live Chat Support Email Support Inbound Phone Support Outbound Phone Support I worked for 1 year as a French Tutor for an English Institute. I also have experience as a French Customer Service Support Representative at a firm in the Philippines. I have experience using Zen desk, Desk , User voice , Intercom , Hub staff , Slack , Zopim , Live chat , Google environment, As aria , Trello .

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Experience

Saint Paul American International School

Dec 2018 - Jun 2019 (6 months, 1 day)

Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and consistent classroom management. Employed diverse teaching approaches to help students of all abilities understand material. Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.

Choose Your Shoes Inc.

May 2018 - Dec 2018 (7 months, 1 day)

Translated technical documents (French & German) to English. Replicated flow, style and overall meaning of original texts. Used translation memory software, to verify consistency of translation within documents and improve eﬃciency.

BSD

Jun 2016 - Jan 2018 (1 year, 7 months)

I provide technical and network problem resolution to end-users (Customers from French Canada and English Canada ) by performing a question diagnosis while guiding users through step-by-step solutions. Analyse the global stock market trend & Advise the clients for their financial trading operations by buying stocks and selling stocks in the global market.Performed debit ,credit and total clients accounts on computer spreadsheets using specialized accounting software.