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$400 USD / hour
Flag of INDIA
$400 USD / hour
It's currently 3:31 PM here
Joined September 1, 2016
0 Recommendations

Shikha B.

@shikhamakk

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$400 USD / hour
Flag of INDIA
$400 USD / hour
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Data Entry Expert

I am a well-skilled and hardworking data entry operator who is dedicated and responsible towards its work. I have 5+ years of working experience which actually helps me to understand the client needs and deliver the exact expected work. Moreover, out of 5, my 3 years of experience is with an start-up organisation where I have faced the challenges like where you have less time and more deliveries. I have experience of working under pressure and completing the assigned tasks within short deadlines. Some of my skills are mentioned below: * MS Excel * MS Power Point * MS Word * Outlook * Data Entry * Email Handling * Reports Making * Data Analysis * Communication Skills * Organisational Skills * Vendor Management * Inventory Management * Standard Operating Procedure (SOP) Making Skills * Process Automation * Ecommerce

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Experience

Senior Manager

Mahatta Art
Apr 2018 - Jun 2021 (3 years, 2 months)
Responsible for handing online product. Handled a team of marketing, client servicing, tech & manufacturing. Making the SOP’s and ensuring smooth operations. Tackling client queries, timely order deliveries and managing escalations. Involved in new product launch for which handling the tech team either inside team or vendors.

Customer service officer

Bajaj Capital limited
Jan 2017 - Mar 2018 (1 year, 2 months)
Assisting the brokers of Bajaj Capital in closing their deals with their clients related to health insurance, life insurance and investment plans. Data management for renewal of policies and New policies purchase. Generating Mutual Funds leads through cold calling.

Front Office Executive

Indian Nursing Council
Feb 2015 - Nov 2016 (1 year, 9 months)
Greeting the visitors and handling their queries Fixing appointments with secretary Attending all incoming calls

Education

B.Com

Delhi University, India 2012 - 2016
(4 years)

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