Thrupthi N.

O365 Administrator with 2.0years of experience in HCL Technologies Ltd. Setting up and troubleshoot issue related to Outlook, One Drive, Microsoft Teams applications. Providing Resolutions on immediate basis mostly related to Exchange Online, SharePoint Online, MS Teams, OneDrive administration level issues and queries, according to Microsoft. Managing Dynamic Groups, Licenses, Devices in Azure AD Joined. Having basic knowledge on Device & Application management related to O365 using Intune portal. Experienced in Project support activities like Change, Incident, Problem management & Service Tasks. Excellent reputation for resolving problems and improving customer satisfaction. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.