Arvin John S.

Excellent Service is my GOAL: I have over 6 years of experience in a Call Center Industry for Phone, Email and Chat support. I started off my career as a Technical Support/Customer Service with Concentrix Company for At&t and Comcast account. In that role, one of the major accomplishment i'm most proud of aside from having perfect attendance is that i was able to master the process and gained knowledge in making sure to solved customers issue and also provided extra mile. This resulted to me being selected as one of the top agent of the year in that company. Companies: Concentrix - AT&T and Comcast Account - Customer Service, Tech and Sales Support Offsourcing - Justfab and Fabletics - Customer Service and Sales Support VXI - AT&T Billing / Sales Account and ICM - for AT&T Technical Support Crylls - Ebay and Amazon Account - for Customer Service, Chat and Email. Tools Expert: CMS CRM ZenDesk Slim Amazon Central Ebay ticketing Kayato Neto Ms Word Excel Google Docs Websearch