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$5 USD / hour
Flag of PHILIPPINES
los baƱos, philippines
$5 USD / hour
It's currently 2:03 AM here
Joined April 28, 2013
0 Recommendations

N Aileen L.

@virtualAIRA

5.0 (1 review)
1.9
1.9
100%
100%
$5 USD / hour
Flag of PHILIPPINES
los baƱos, philippines
$5 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

Customer Service/VA/ Dental Healthcare

A graduate of Secondary Education Major in Mathematics with units earned in Masters of Arts in Teaching Also earned units in Computer Systems Design in Programming Worked as Virtual Assistant for more than 5 years and handled a team with 14 VAs Our mains tasks are: ebay listing Customer Service Support Email Handling Data encoder 45-60wps Chat Support I also worked in a BPO company wherein I handled credit cards, retail services, sales for credit card protection (spiel provided). In addition I can work with minimal supervision. And willing to work for 8 hours or more if necessary. You can count on me if you need someone to manage your business. I have seats/ workstations. I have 3 service provider: PLDT as my main connection with approx 200 mbps, GLOBE upto 35 mbps, ROYAL CABLE upto 20 mbpss. Willing to start immediately on your most convenient time.

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Reviews

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5.0
$85.00 USD
Smart, hard working, able to work well and fill in details without giving her exact directions. will hire in the future
Virtual Assistant
Software Testing
MySQL
Odd Jobs
Website Management
User Avatar
Flag of Bence T.
@btoth1
ā€¢
5 years ago

Experience

Dental Provider Advocate Supervisor

Cnx
Dec 2021 - Present
Answered PV's inquiry on Benefits and eligibility of a patient and assisted on their cliams denial and payment. Assisted on PV's credentialing and helped CSR's on how to deal with situations and accepts escalation calls.

Phone Banker UK

HSBC HDPP
Nov 2018 - Jun 2019 (7 months, 1 day)
Answered customer's inquiry on their CC and aasisted customer on their online banking.

Virtual Assistant/ Administrative Task/Manager

BuyVCC
May 2013 - Sep 2018 (5 years, 4 months)
Email Handling, Chat Support, Ebay Listing, Managing a team, Recruitment

Education

Master of Arts in Teaching Major in Mathematics

Philippines 2004 - 2013
(9 years)

Computer System Design and Programming

AMA University, Philippines 2005 - 2006
(1 year)

Bachelor of Secondary Education Major in Mathematics

Philippines 1999 - 2004
(5 years)

Qualifications

Customer Service Training Program

HSBC-HDPP
2007
QUEST(Quality and Excellence in Service Training)

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Certifications

us_eng_1.png US English 1 98%
numeracy_1.png Basic Numeracy 1 94%
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