Need Excel Genius for Automatic Reports
₹1500-12500 INR
Paid on delivery
I'm seeking an experienced Excel expert to develop a set of automated reports that will streamline our ticketing process analysis. These reports need to be both comprehensive and easy to understand, requiring minimal manual input to update.
**Key Report Requirements:**
- **Ticket Sales Overview:** Breakdown by event, date, and ticket type.
- **Customer Information:** Personal information, purchase details, and preferences.
- **CSAT (Customer Satisfaction) Scores:** Detailed analysis, including averages and trends.
- **Workload Statistics:** Insights into customer service workload, peak times, and efficiency.
- **Agent Comments:** Compilation of feedback and comments by our agents on tickets.
**Ideal Skills and Experience:**
- Proficiency in Excel, especially in creating complex formulas, pivot tables, and charts.
- Experience in automating Excel tasks, ideally with VBA scripting.
- Strong analytical skills, capable of interpreting data to generate insightful reports.
- Ability to design user-friendly interfaces within Excel for non-technical users.
- Knowledge in handling and protecting sensitive customer information.
- Previous experience with ticketing system data or customer service analytics is a significant advantage.
By automating our ticketing reports, I aim to achieve a better understanding of our customer service operations, identifying strengths and areas for improvement. The right freelancer for this job will be able to work closely with me to ensure the reports meet our ongoing needs, with the potential for further collaboration as our requirements evolve.
Project ID: #37781098
About the project
19 freelancers are bidding on average ₹6042 for this job
Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are look More
Hi there, My expertise is in Excel/Google Sheets, and I can provide solutions to most Excel/Google Sheets problems, including VBA programming. Working with me will give you good value for your money, as I have a flexi More
Dear Sir, I have carefully reviewed your instructions and I am confident that I can complete this project efficiently. I would appreciate the opportunity to work on this project, and I assure you that I will deliver h More
Hello and greetings, I am specialized in Excel Reports Automation (using power query), and presenting multi source files in consolidated and migrated report as per your requirement with over 15 years experience in Exc More
With a cutting-edge background in data manipulation, especially using tools like Excel and Power BI, I am your go-to person to bring your project to life. My 15 years of experience in the industry have equipped me with More
As your next Excel virtuoso, I bring over 10 years of harnessed experience transforming disorganized data into meaningful stories. My proficiency in Excel's intricacies - its complex formulas, pivot tables, charts, and More
I am the best candidate for this project because I have experience to finish the project on time with expected results. I have the track record to prove my competence, and my peers and colleagues will vouch for me. I w More
Application for Data Analyst Position Dear Sir/Ma, I hope this message finds you well. I am writing to express my strong interest in the Data Analyst position at your organisation, as advertised. With a solid backgro More
I am writing to express my keen interest in your project seeking an experienced Excel expert to develop automated reports that will streamline your ticketing process analysis. With a solid background in Excel automatio More
Hello Sir I available to work for copy paste or form filling jobs. I can perform well according to my sir/madam's expectations. I have skills in data entry, Excel works, data processing and web search, you will get ma More
I have 2 years of corporate experience in Excel to do this better. so I request you to give this project to me
Soy Matemático y Estadístico, especialista en Estadística Aplicada mi experiencia laboral durante 6 años la he desarrollado totalmente en el manejo de bases de datos en Excel.
Dear Hiring Manager, I am Lomeshwar Waghare, a seasoned professional with over 20 years of experience in data analysis and Excel expertise. As a new freelancer eager to make an impact, I am excited about the opportuni More
I'm a student with a capability of working and analyzing my work and in depth study of the work . With the skills I would complete the work on time with the satisfaction. I'm looking forwarf to it .
