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Flag of ROMANIA
It's currently 2:34 AM here
Joined October 20, 2015
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IoanaSerban28

@IoanaSerban28

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Serban Ioana

Hobby: Sports,reading,traveling.computers. Reading (marketing communication, lifestyle), sport (gym, yoga) Interests: The willing and ability of continuous learning in my fields of interest, and the ability to adaptto different types of works and groups of work. To became a good engineer a specialist in my field

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Experience

Telemarketer and Telesalesperson in Italian

S.C XEROX BUSINESS SERVICES ROMANIA S.R.L
Oct 2012 - Present
Making phone calls in Italian to prospective individual customers in order to sell / submit an offer or to give advice and to contract for the supply of fixed / mobile services offered by the partner company in Italy.. September 1, 2014 to present Acting as a mentor. I was in charge of the training of telephone marketers (I had the responsibility of groups 20-25 people) and to assist in finding solutions to problems they encountered during various telemarketing campaigns.

Telemarketer and Telesalesperson in Italian

S.C XEROX BUSINESS SERVICES ROMANIA S.R.L
Oct 2012 - Present
Making phone calls in Italian to prospective individual customers in order to sell / submit an offer or to give advice and to contract for the supply of fixed / mobile services offered by the partner company in Italy.. September 1, 2014 to present Acting as a mentor. I was in charge of the training of telephone marketers (I had the responsibility of groups 20-25 people) and to assist in finding solutions to problems they encountered during various telemarketing campaigns.

Tourism Agent

Icar Tours
Oct 2009 - Dec 2009 (2 months, 1 day)
Developing walking tours , selling bus and airplane tickets, submission of tenders for tours.

Education

Master Hotel and Tourism Management

Universitatea 'Alexandru Ioan Cuza' din Iasi, Romania 2008 - 2010
(2 years)

Hotel and Tourism Management

Universitatea 'Alexandru Ioan Cuza' din Iasi, Romania 2008 - 2010
(2 years)

College TOURISM GEOGRAPHY

Universitatea 'Dunarea de Jos' din Galati, Romania 2005 - 2010
(5 years)

Qualifications

Ielts

British Council
2013
Test Results: Listening 7.0; Reading: 6.5; Writing: 6.5; Speaking: 6.5

Ielts

British Council
2013
Test Results: Listening 7.0; Reading: 6.5; Writing: 6.5; Speaking: 6.5

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