I worked for a BPO company providing customer service, technical assistance, collections, and back-office support via different channels (such as phone, email, and chat) for over four years. I also worked as a cold caller for a realtor looking for potential buyers and sellers of properties in the US, so I can say that I am confident in my outbound, inbound, and cold-calling skills.
I am fluent in English, and I have excellent communication skills, both written and oral. I am highly adaptable and can work with minimal supervision.
I am well-versed in Mojo Dialer, Zillow, CRM, Slack, Google Drive, Ring Central, and Asana, and I am eager to learn more about any new tools that get the job done efficiently.
I am very passionate about what I do. Rest assured; I can deliver good results with minimal supervision. I believe I can be an excellent asset to your company.
I look forward to building a good and lasting working relationship with you.