Hi,
CCIE Collaboration certified with 13 years of experience in networking. Please find below my Core Competencies-
• Design, Deployment, upgrade and L3 support of Cisco Collaboration Suite like CUCM/UCM, CUC, UCCX, Expressway, CER, CMS, UCCX, CUAC etc.
• Voice signaling protocols (SIP, H323, MGCP, SCCP)
• Video endpoints deployment and configuration
• Webex offerings.
• Microsoft Teams offerings.
• Deployment and configuration of UCS, CIMC, ESXi, VMs
• L2 level knowledge on Routing & Switching protocols.
• Prepare documentation for the customer to support the design such as HLD, LLD.
• Strong customer relationship management skills, Interpersonal and Presentation Skills.
• Expert in escalation handling & resolution with high level of customer satisfaction.