James S.

I am a Customer Care Manager with exposure of more than 10 years in both technical and retail sales and an assistant to the Operations Manager for 4 years. I bring a strong knowledge of leading associates, working with managers, directors and stakeholders and assisting in opportunity analysis and action planning and these skills I always bring to whatever tasks I am given. I am also a Virtual Assistant, online email and chat support with more than 3 years of experience. My customer service experience has pave way to be expressive and articulate and making sure that my goal is customer satisfaction as well as company satisfaction. I give my best in everything I do. I am pretty flexible with respect to working hours. Deadlines are sacred for me and I will go over procedures as many times as it takes for it to exceed your expectations.