Nataliia B. Profile

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$10 USD / hour

kraków,

poland

$10 USD / hour

It's currently 10:19 PM here

Joined January 25, 2020

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Nataliia B.

@Nborovska

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(0 reviews)

0.0

$10 USD / hour

kraków,

poland

$10 USD / hour

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Google Ads, Analytics, Merchant specialist with 4+ years experience + PL, RU, UA, EN Languages

I have 4+ years experience with Google Products, especially technical side + Sales and optimization. My specialities is Google Ads, Google Analytics, Google Merchant Center, Google My Business. I have 3+ years experience with Excel, сreating deep dived reports, identifying roots and issues based on provided data, creating solutions for solving those issues. I speak and write fluently Russian, Ukrainian, Polish, English, also beginner in Italian (A2).

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Experience

Majorel

Feb 2019 - Present

- Support for the most savvy users of Ads online advertising through phone, chat and email that exceeds the customers’ expectations; - Creating deep dived reports for the RU market; - Identifying roots and issues in performance, creating solutions for solving those issues; - Delivering efficient troubleshooting and query resolution; - Meeting deadlines with a fast paced environment; - Participating in on-going product training and process upskilling;

Arvato Polska

Feb 2018 - Feb 2019 (1 year)

- Service Revenue Program Lead - Proactive management of ongoing SRP results on a team level in order to reach the required score while making sure the quality standards are met - Preparing weekly SRP reports on particular segments, holding regular one-to-one reports with emphasizing on areas of improvement. - Educate users about new features and products, explain key role of Google AdWords, Google Analytics and other Google products in advertising activity

Arvato

Nov 2016 - Feb 2018 (1 year, 3 months)

- Support users of Adwords online advertising through phone/email/chat channels; - Provide high quality educative, informative and technical assistance to customers about Google AdWords, AdWords Express, Analytics, Merchant Center, Google Partners, Tag manager; - Work on customer's issues from the beginning to confirmation of successful resolution; - Answer, resolve and educate in billing/payment queries;