Help with customer support

Cancelled Posted 6 years ago Paid on delivery
Cancelled Paid on delivery

We’re looking for two Support Heroes to join our team at Twitter Counter and help our clients from all over the world be successful with our tools, get their problems solved and generally – champion their issues internally. You’ll be doing that by replying to their questions via Freshdesk or live chat. If you’re a great, friendly, and empathic communicator, you should seriously consider this opportunity.

You need to be an initiator, self-motivated and ambitious person to fit in and to do a good job! You’ll work in shifts along with the other chosen freelancer, in order to cover our customers from different time zones (we need to cover North America (PST), Europe and Asia).

Who might be a great fit:

• You’re self-driven and able to work independently as a freelancer.

• You’re able to prioritize tasks and deliver fast solutions based on customer’s need.

• You’ve got a positive attitude, and wiliness to learn.

• You’ve got a native level of English.

No previous experience is required, but some customer support experience will give you an edge.

Are you that person? We want to meet you!

About the company:

Twitter Counter is amongst the largest and most likely the best service for statistics and actionable insights into Twitter accounts, powering the account growth and social media success of thousands of customers and millions of users. But hey, that’s only scratching the surface…

We are now growing our team, leveraging our current market position and significantly expanding our service - finding the next big thing in social media management alongside our current successful SaaS product. One deploy at a time we’re leapfrogging towards (social media marketing) world domination!

We believe in technology innovation, agile and lean product development, execution and providing a great customer experience. We work in an open, trusting and empowering atmosphere where each of the team members is relied upon by everyone. That’s our competitive edge and it is 100% dependent on each and every member of our tight, dynamic, international and super-talented team.

The fixed price for this project is $250/month and it will last between 3-6 months.

Customer Support

Project ID: #15222441

About the project

30 proposals Remote project Active 6 years ago

30 freelancers are bidding on average €438 for this job

AnujKmrRai

Hi, Hope you are well. How many hours per week would you need me for? What is the time-zone I will be working in? It would be great if we can discuss the above questions and other details about your project in More

€250 EUR in 30 days
(2 Reviews)
5.2
ashiiq82

**Yes, I'm self-driven and able to work independently as a freelancer. **Yes, I'm able to prioritize tasks and deliver fast solutions based on customer’s need **can do anything and wiliness to learn Relevant Skill More

€250 EUR in 30 days
(2 Reviews)
4.4
saminatariq25

I am na excellent customer service provider and can provide your customer with C.S. I can solve their problems with solutions which I will get from you. Relevant Skills and Experience Customer Service, Customer suppor More

€275 EUR in 10 days
(2 Reviews)
4.3
ginne24

Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I woul More

€250 EUR in 10 days
(6 Reviews)
3.0
schoudhary1553

Hello Sir, I am the expert freelancer for this job . i have deliver more than 250 projects with 100% client satisfaction. so please give me chance to work on your job. Relevant Skills and Experience I have more than More

€750 EUR in 10 days
(0 Reviews)
0.0
dmnaval

Hi! I would like to apply for this customer support role for Twitter Counter. I am interested and ready for this job. Relevant Skills and Experience I worked as a Service Desk Engineer for 5 years and was transferred More

€555 EUR in 10 days
(0 Reviews)
0.0
lakeshark

customer service experience Relevant Skills and Experience Ecommerce and app customer support Proposed Milestones €250 EUR - 1

€250 EUR in 10 days
(0 Reviews)
0.0
joycewendyaposto

Hi! I know I can be a help in your customer handling needs. Relevant Skills and Experience I'm currently working as a customer service ataff and I handled difficult persons everyday

€555 EUR in 10 days
(0 Reviews)
0.0
will3482

I can happily get started on the role straight away if chosen, easily one of the most exciting sounding roles I have seen on here in a while! Relevant Skills and Experience I am an independent freelancer operating More

€250 EUR in 10 days
(0 Reviews)
0.0
iac51929

A proposal has not yet been provided

€333 EUR in 15 days
(0 Reviews)
0.0
vinayvasoo

I have understood the requirements, and wish to work for this project, pls update with the start date and the hours we need to be present for this project Relevant Skills and Experience I'm in this Information technol More

€555 EUR in 10 days
(0 Reviews)
0.0
Sanita1983

My name is Sanita and I am from Ireland. My Partner Sean whos is Irish and his mother tongue is English would like to apply for this opportunity Relevant Skills and Experience Have customer experience skills Proposed More

€555 EUR in 10 days
(0 Reviews)
0.0
AnnMariaManuel

Hi, I'm your preferred freelancer, available and ready for your project. Please do visit my profile. I have experience working for online multimedia companies. Communication is very important for me as I will be able t More

€555 EUR in 10 days
(0 Reviews)
0.0
acartagena

A proposal has not yet been provided

€277 EUR in 30 days
(0 Reviews)
0.0
CretiveSolutions

A proposal has not yet been provided

€333 EUR in 1 day
(0 Reviews)
0.0
repnikovss

WE ARE CALL CENTER We offer a full package of solutions for your day-to-day business needs. - Professional cold calls - Native speakers on phone! - 24/7 Customer Service. - Multilingual teams of professionals. More

€555 EUR in 10 days
(0 Reviews)
0.0
Elena86A

A proposal has not yet been provided

€277 EUR in 30 days
(0 Reviews)
0.0
TypingNOW

Hello! I am an experienced customer support representative. I can do this task perfectly. Satisfaction my priority else you do not pay. Looking forward! Relevant Skills and Experience Customer support Proposed Milest More

€250 EUR in 30 days
(0 Reviews)
0.0
sjlima1122

I am very professional, learns and works fast and always exceeds expectations. I have 7+ years experience in areas like, Content Moderation,Administration, Customer Service, Human Resources, Relevant Skills and Exp More

€277 EUR in 20 days
(0 Reviews)
0.0
akmsn2

Dear Concern, In response to your project requirements, i would like to thank you for this great opportunity. My name is Awais and i have been in in services industry for over 5 years now. Currently working at Team L More

€277 EUR in 30 days
(0 Reviews)
0.0