Rusalka M.

I am an experienced customer support agent with a proven ability to provide excellent support to customers in large multinational companies as well as in small family businesses. With 3+ years of providing exceptional service to clients, I am skilled in using CRM software to efficiently manage customer inquiries and complaints. Skilled in conflict resolution, I am able to diffuse tense situations and find mutually beneficial solutions. My excellent communication skills, along with my friendly and professional demeanor, put customers at ease. Strong attention to detail and organization allows me to handle multiple tasks and prioritize effectively. My commitment to providing outstanding customer support goes above and beyond expectations. If you're looking for a customer support agent who can provide exceptional service and help create a successful support environment for your business, please don't hesitate to contact me.