Hello,
I have 7 years of experience in development in ServiceNow.
My focus is on delivering a quality work.
I have trained many new joiners on ServiceNow configuration and Integration
• Currently working as ServiceNow Lead, includes configuration of ITSM tool in ServiceNow, Integration of ServiceNow with various platforms.
• ServiceNow certified system administrator.
• Experience in Incident, Change, HR Management and Service Portal.
• Experience in integration using REST APIs, Column level Encryption, MID server configuration, Creating custom applications.
• Integration of ServiceNow with Amazon Alexa Device, Google assistant and ticketing tools like JIRA, HPSM using REST and SOAP.
• Cloning ServiceNow instances and Upgrading the instance to newer version.
• Expert knowledge of Business rules, Script Include, Client Script, UI policy, Data Policy, UI actions, Workflows, Glide Ajax, ACLs, Notifications, SLA, Transform maps, Update Set Activities.
• Involved in requirement analysis and implementation of technology solutions, bug-fixing, application maintenance and testing.
Looking forward to have a word with you.
Thanks,