Senior Data Entry Specialist

Job Responsibilities Interpret and input all relevant profile and financial information, taken from various documents and sources, into the eMoney Financial Planning Platform. Upload client’s financial documents into Financial Planning Platform’s document repository. Act as the primary resource for Associate Data Entry Specialists & Data Entry Specialist regarding all data entry processes and procedures and financial planning questions. Remain current on all financial planning terms and concepts to accurately and thoroughly interpret client data. Develop and train Associate Data Entry Specialists and Data Entry Specialists to insure data accuracy and adherence to all privacy procedures and requirements. Independently facilitate communication with clients regarding work estimates, contract signature, invoices and collections. Conducts quality assurance reviews to insure accuracy and thoroughness of cases entered. Provides support to Sales and Relationship Management regarding Data Entry Services available to both existing clients and sales prospects. Assist the Operations Supervisor in communicating and managing deadlines. Independently prioritize major project work for data migration conversions and day-to-day new data entry requests. Work with Operations Supervisor to create, modify, and deliver cost estimates. Provide Operations Supervisor with projections and reporting on past, current, and future KPI’s and turnaround times. Track and Monitor data entry services via Salesforce and Microsoft Excel. Work with technical support teams in the escalation of application issues and enter defects as appropriate. Requirements (Education & Experience) Bachelor’s degree or equivalent work experience required 2+ years working in the Financial Services industry Working knowledge of financial advisory services operations preferred Familiarity with the eMoney platform is a plus Skills (Software, Soft Skills, KSAs) Ability to read and interpret financial documents (pay statements, tax forms, quarterly investment statements, financial reports, bank statements, 401k & retirement plan statements, insurance documents, etc.) Excellent organizational and time management skills Must possess excellent data entry skills Working knowledge of Microsoft Office programs Must be able to strictly adhere to confidential information policies and procedures Strong verbal/written communication skills