I am a very effective and efficient contractor who does not miss deadlines, can work with less supervision and can multitask all the while being able to manage critical priorities. I am currently looking for a long-term opportunity where I can utilize my skills, learn new things and gain further experience. - Over 5 years experience working in the BPO industry. - Over 10 years Customer Service experience. - More than 3 years experience working as a QA Specialist. - Solid background in Customer Service, Quality Assurance, Sales, Appointment Setting, Team Management, Project Management and Administrative Support. - Proficient in Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Google Sheets, Google Docs, Google Slides, Amazon FBA/Seller Central, 3D Cart, etc. I also know how to do basic web design using Wordpress. - I am knowledgeable in using Wordpress, Trello Board, Asana, Slack, Paypal Business account (Invoicing/Refunding), Contactually, Basecamp, Google Calendar, Dropbox, Google Drive