Greetings!!
I would like to introduce myself as a professional and experienced e-commerce expert. And I've been working on the relative platforms over 6 years now and I have achieved a lot of success in my freelancing career with full client’s satisfaction.
Areas of Proficiency
● Project Management
● Social Media Management
● Social Media Marketing
● Product Listing
● Executive Assistance
● Expert Product Researcher
● Account Management
● Strategic Planning
eCommerce Platform:
● Shopify
● eBay
● Bigcommerce
● Magento
● Amazon
● Wordpress
● Microsoft Excel
● Microsoft Word
● Oberlo
● Dropified
Email and Chat Support Platform Experience:
● Zendesk Ticketing System
● Teamwork Desk
● Helpscout
● [login to view URL]
● Agorapulse
Phone Support Platform Experience:
● RingCentral
● Avaya Central
● Zendesk Talk
eCommerce Service
● Order Fulfillment
● Customer Support (Email, Chat, Call)
● Product Research
● Product Listing
● Disputes/Claims
● Human Resources - New agent training
● Project and Operation Management
● Business Operations - General
● Daily Vendor order issue
● Product Returns
● Finance
● KPI
Hope to hear from you soon!
Best,
Rasec