Hello,
I'm a Systems Engineer with fluency in English and Spanish. Without a doubt I can fulfill your objectives with excellent quality and economic.
Also, work experience is customer service in companies such as Movistar, Aloha24 in Reception of calls and outgoing, management of consultations and use of a corporate and advertising language as the case may be. Attention to complaints and doubts by customers and preparation of appropriate responses to their various problems. Live chat management, emails and consultations in this way. Office administration tasks (classified documents, file management, coordinated work with other departments ...).
Aptitudes:
- Domain of the main office programs.
- Domain of programs such as Zendesk, Kustomer, Masvoz, Aircall, Looker, Slack, Toggl, Monday, among others.
- Great organizational capacity.
- Close and friendly treatment with customers.
- Friendly in teamwork
- Serenity to solve common problems.
- Communication skills.
- Good coordination with other departments.
- Corporate responsability.
Without further ado, I say goodbye, thank you very much.
Regards,
Claudia G.