Who is the chatbot for? (Please define your customers)
Which type of bot should you choose? (simple or scripted, or complex or learning)
What questions should the chatbot be able to answer?
How can I build a sufficiently rich knowledge base?
-Use an existing source(FAQ?)
-Recover content from internal databases?
-Create a new source?
Hi,
I went through your post and understood the requirement. Clarity on above mentioned queries would help me to provide exact accuracy as expected.
Let's chat and discuss further!!!