Good day!
I can support ISP efficiently and quickly because I am MikroTik certified network engineer (MTCIPv6E / MTCTCE/ MTCNA) having over 10 years of experience with configuration, maintenance, and troubleshooting of enterprise MikroTik devices (routers, switches, and access points).
I already support New Zealand ISP and many companies all over the world (Italy, Canada, South Africa, Brazil...) based on MikroTik devices.
The support includes not only network devices, but monitoring servers based on Debian too (Zabbix and Grafana).
I'm ready to share some production dashboards (without critical data) as proof.
What number of devices it has? (~100, ~1000)?