I am excited about the opportunity to bring over 12 years of extensive IT expertise to your team as an IT Support Specialist on a part-time basis. My previous work experience includes successfully maintaining over 1500 desktop and laptop devices, managing hardware and software systems, overseeing servers, and implementing Microsoft 365 Cloud and SAP ERP solutions. As an IT Admin and Chief Tech Support for several organizations, I have demonstrated my ability to provide technical assistance and support to users, troubleshoot and resolve a wide range of hardware, software, and network issues, and ensure the seamless setup, management, and maintenance of IT systems. I am adept at ensuring data security and have contributed to numerous IT-related projects and upgrades throughout my career. With excellent problem-solving skills and the ability to communicate technical information effectively, coupled with my familiarity with various operating systems and platforms, I am confident in my ability to excel in this role. As a reliable and detail-oriented IT professional, I am eager to leverage my skills and experience to contribute to the success of your organization. I look forward to the opportunity to discuss how I can add value to your team as an IT Support Specialist.