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phone customer service agent

$2-8 CAD / hour

Closed
Posted over 9 years ago

$2-8 CAD / hour

We are expanding our customer service department in order to offer weekend support and eventually 24 hour support. Before you apply please beware that you will be required to work weekends. You will be offered a minimum of a 40 hours per week. We will also offer you paid training. Your duties will generally consist of answering incoming support and sales calls. You will accomplish this by connecting to our network via a VPN. We will also be provide with a Voip ATA in order to connect to our call center. Please beware that you will be fulling your duties from your own home or business as an independent contractor. Here are some of the requirements. 1.1. A relatively new computer 2. High Speed Internet. At least 2Mbps Down and 600Kbps UP 3.3. General Computer Knowledge 4. A quite work environment [login to view URL] also need to speak fluently in English.
Project ID: 6826467

About the project

20 proposals
Remote project
Active 9 yrs ago

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20 freelancers are bidding on average $6 CAD/hour for this job
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Hi, I have a total of 11 years experience as Customer Care Support Call / Chat / Email, Virtual Assistant and SEO, Affiliate marketing, social Media Management, eCommerce Support, etc. I started my Customer Support Job in 2003 as an outbound caller for Vodafone India.. and then I took Technical Support Calls for HP and Dell.. then I got promoted to trainer and the I worked as a project manager for a Johnson & Johnson customer support and development project. You can check my detailed resume in linkedin /in/lagnajit. I have always stayed green in my SLAs and till today all my clients give me 5 start rating (I can give reference if needed). I have 2 backup internet connection and 1 primary connection all with 2 MBPS speed, 24 hours electricity backup, and will have human resource backup as well. Fixed monthly/Weekly rate as per Negotiation. Please give me an opportunity, I have all the skills you need, you will not regret it.
$6 CAD in 40 days
5.0 (9 reviews)
4.5
4.5
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hi..i can provide 24 hours support for your company..please forward me further details..so we can discuss..................for the time being..i'm fulfilling your requirements which was given under your project description...Regards, Raj
$7 CAD in 40 days
5.0 (3 reviews)
4.1
4.1
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I have done several Phone Support this past few months and it goes well. I have meet your requirements for this job. *I have my 2 Laptop, working as well. *Internet speed up to 52 Mbps *Advanced computer Knowledge *Quite room for my work. *Fluent in English. Please allow me to work for you as I am available right now to start the training and do the job fast. I will wait for you kind response sir. Thank you.
$6 CAD in 40 days
4.9 (6 reviews)
3.4
3.4
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Hello, I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support & Virtual Assistant, I have managed to build a broad skill set in this kind of position. Here are my skills - Phone support - Phone customer assistance - Email sales - Email support - Ecommerce order processing - Handling unique situations - Problem solving - CRM use - Improving processes to make more efficient - Updating/Editing standard operating procedures - Gmail - Wordpress - Time management Almost all work i have done in my past assignments. Handled live chat / phone support for client / prospect conversation related to orders. CRM / Email newsletter to inform clients Order processing from direct sites or via paypal or moneybookers. Calling clients/vendors for stock management Order auditing/processing, making sales calls & calls to market vendors for getting stock updated I certainly believe that I am competent enough to meet challenging task and I have the necessary skills and abilities for this job. Looking forward for your thoughts & I can start today. Available for call. Thanks Gautam
$4 CAD in 40 days
5.0 (2 reviews)
2.9
2.9
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Hello Sir/Madam, Are you looking for a virtual assistant? Here your solution. Professional Human Resource Executive at your service. Graduated from National Institute of Business Management and Currently working as Airline Executive. Services I provide as Virual Assistant, * Good written and spoken English (Excellent verbal presentation and communication techniques in clear English language) * Experience within customer services, recruitment, HR Process, BPO, Time management and business management * Excellent telephone manner * Strong broadband connection * Skype Interviews * Voice Recordings * Virtual Traning and Presentations * Microsoft Office * Creative article writing * Creative Ideas Will be available Skype 24/7 you can reach me any time over there and very flexible with your time period which you request in your project. waiting for your feedback. Let me know. Thanks and Regards, Jayath2020
$5 CAD in 40 days
5.0 (1 review)
1.2
1.2
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Hello sir I am jimit I read your description and I have experience on Virtual Assistant and related technologies i Whoud like to work with you i9 am read for that Please allow me personal chat Thank jimit
$5 CAD in 20 days
3.4 (1 review)
1.4
1.4
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A proposal has not yet been provided
$5 CAD in 40 days
4.0 (1 review)
0.4
0.4
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I am interested in your Post. I have 9 years experience in telemarketing. I have done outsourced sales and customer service for companies such as At&t Amazon and XM Satellite Radio. I have excellent written and spoken English. I have high speed internet and a quiet working environment. I am a goal oriented person with good attention to detail so you can rest assured that the job will be done on time and without errors. I would appreciate the opportunity to deliver superior customer service for you. Please contact me to discuss detail on your project.
$5 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, We are happy to inform that we can work on your project. We can work on 24/7 and also on weekends. We have high speed internet with 2Mbps Down and 600Kbps UP, our experienced staff to handle this project efficiently with english fluency. We can be connected via a VPN. Our company operates 24/7 customer support to our clients, our team is highly professional and have good experience in customer service which includes inbound call support, email support and live chat support. Our staff are fluent in English, have a neutral accent and well trained with customer psychology so agents will interact and effectively respond to customers queries. We can provide convenient, courteous and friendly customer service and can delight your customer. Our customer services expertise includes: Inbound customer service calls - 24/7 Email support Technical support Live chat Support Help Desk Calling back to voice mails Follow up on customer issues Pre-sales and post-sales support Troubleshooting calls Resolving Software problems Internet service problems Computer hardware problems Upselling and cross selling to customers And many more based on your business need We can work on this task for 5 hours as free trial. You no need to pay for it since we would like to show our quality for work first then if you are happy with our work you can hire us. Please let me know your reply. Our rate for the task is $6.5 per hour. We are looking forward to working on your project to de
$7 CAD in 168 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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10 years of experience in sales, marketing and customer service in the financial and insurance industry
$5 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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I'm a fluent English speaker with good knowledge of computers and networking, i'm located in Trinidad & Tobago but from travelling frequently to the USA i have gained a good US accent i'm willing to work long hours including weekends. I have two years experience working for local companies in Trinidad as a customer support REP,My number one gold is always 95% customer satisfaction as such i'm always striving to be an asset to my employer. Please feel free to contact me at any time if your consider me a potential candidate for the position. Tel: +1868-775-4941
$5 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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With my experience in customer service and administration, feel I would be a great fit for those type of positions. am an enthusiastic, energetic, detail-orientated person who has strong administrative, computer, customer service and organizational skills. I have a strong work ethic and I am a quick learner. I thrive in an atmosphere that involves deadlines, quotas and goals, the satisfaction of meeting deadlines, and the chance to excel. I would love to have the chance to elaborate more on my skills, and to learn more about the company. Thank you for your time. Regards,
$8 CAD in 40 days
0.0 (1 review)
0.0
0.0
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A proposal has not yet been provided
$8 CAD in 50 days
0.0 (0 reviews)
0.0
0.0
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I've completed my high school level studies in Information technology in which I gained lots of information on technical stuffs. I've been working in a call center as a customer care representative of a website company for one and a half year now which helped me a lot to improve my communication skills and English speaking so I'm sure that this work will be pretty relevant to my qualifications and experience.
$5 CAD in 45 days
0.0 (0 reviews)
0.0
0.0
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Hello there, We have good experience in customer support task. We are more familiar in english, phone calls. we have high internet connection. We provide customer service to various clients in the US, UK, Canada, Australia and more. We provide call support, email support, helpdesk support and live chat support. Our call center runs 24/7, so we can handle customer inquiries around the clock. We hire only fluently speaking agents for our call center. After hired, we train them to speak in neutral accent. So our agents can communicate with your customers in perfect English. If you need call support, we can get a local number of your area and you can forward the calls to this number and our agents will handle it. We can provide you call logs if required. You can try us for one week and we do not charge anything for the trial.I am sure you would definitely satisfy with our customer service. We charge $6.5 per hour after the trial period. After the free trail we will conform the total amount for this project. Regards, Ram
$6 CAD in 168 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of CANADA
Ottawa, Canada
5.0
7
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Member since Apr 18, 2011

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