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General Help Desk Solution

$30-250 USD

Closed
Posted 4 months ago

$30-250 USD

Paid on delivery
I'm seeking a talented developer to create a sophisticated help desk ticket system that is accessible across desktop and mobile platforms. Your expertise will help us deliver an efficient way to manage customer issues and streamline our support operations. Key Features & Requirements: - Cross-platform compatibility for desktop and mobile usage. - Robust issue tracking capabilities. - Facility to upload/download multimedia: images, audio, video, documents. - Automatic technician assignment to reduce response time. - In-built functionality for emailing reports and logging faults efficiently. - Customization is not strictly necessary – no distinct design or branding requirements. - Interface should be user-friendly and intuitive. Ideal Candidate Should Possess: - Proficiency in cross-platform development. - Experience in creating issue tracking systems. - Ability to integrate multimedia handling. - Knowledge of automated assignment logic. - Skill in email integration and reporting tools. - Commitment to creating a seamless user experience. - Desktop environment will be windows only; mobile environment will be Android only. - C# and SQL Server 2022 experience My goal is to implement this system promptly with your expert help to enhance our customer support. I look forward to your creative solutions and detailed project proposals.
Project ID: 37699757

About the project

14 proposals
Remote project
Active 3 mos ago

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14 freelancers are bidding on average $143 USD for this job
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Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep
$180 USD in 5 days
4.9 (138 reviews)
7.3
7.3
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As an experienced IT Project Manager and software developer with over 20 years in the field, I can say without a doubt that I am the right person for this job. My proficiency in Microsoft technologies like .NET and SQL Server align perfectly with your desktop environment, and my extensive experience in web solutions guarantees cross-platform compatibility with Android devices. One of my main areas of expertise is creating efficient and user-friendly systems - exactly what you need for your help desk ticket system. Over the years, I've developed numerous issue tracking systems that not only streamline operations but also ensure quick technician assignment, reducing response time significantly. Furthermore, my understanding and capability to integrate multimedia handling will empower your support team to easily upload/download images, audio, video, documents - anything they need. I'm also well-versed in integrated reporting tools and email integration - vital functionalities for fault logging and efficient system management. Trust me; with me on board, we'll have this sophisticated help desk solution up and running swiftly, making your customer support seamless and hassle-free.
$200 USD in 7 days
4.9 (53 reviews)
5.8
5.8
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Hi there, I am an experienced developer with a strong background in cross-platform development, issue tracking systems, and multimedia integration. My expertise in C# and SQL Server aligns perfectly with your requirements. I am eager to contribute to your help desk ticket system project and deliver a seamless user experience. Regards, Abdul Basit Kreative Solutions
$140 USD in 7 days
5.0 (3 reviews)
3.6
3.6
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EXPERT IN ((Software Architecture, .NET, C# Programming, Software Development and Microsoft SQL Server)) DEAR EMPLOYER, I’ve completed the exact same projects before successfully. Awarding me will be the fastest way to complete your task with the best rates possible. I CAN ASSURE YOU 100% THAT WE ARE FULLY CAPABLE OF EXECUTING ANY LEVEL OF TASK/PROJECT BASED ON THE SKILL REQUIRED. I am fully confident about our skills and my understanding of the project description and we are ready to go through any test or sample task you assign to acquire your trust. Let me know when are you available for an initial 15-30-minute discussion (FREE OF CHARGE) so we can discuss the requirement in detail and I can walk you through the mentioned systems to acquire your trust in my skill. REST ASSURED YOUR WORK IS IN VERY SAFE AND PROFESSIONAL HANDS. THANK YOU
$30 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi Mate Ryan M., Good evening! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in Software Architecture, C# Programming, Software Development, Microsoft SQL Server and .NET. For more information about me, please refer to my portfolios. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. Please keep me informed
$30 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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Hi I have worked on several similar projects and can deliver quality work on tight deadlines. I'm interested to hear more about the project. If you award me the project I'd be very happy to discuss this further and get started for you as soon as possible. Thanks!
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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With over a decade of experience as a FULL STACK Developer, Team leader, and Software Architect, I am confident in my ability to deliver an exceptional help desk solution. I have extensive knowledge in .NET and C# programming, which will prove instrumental in developing your Windows-based desktop environment for the help desk system. Similarly, my proficiency in Angular, React, and ASP.NET aligns with your need for a mobile solution on Android platform. During my career, I have overseen and participated in 80 web and mobile app projects, often taking the roles of an Architect or Project Lead. This experience has armed me with a deep understanding of business logic and requirements, a skill that will enable me to craft intuitive issue tracking capabilities, automated assignment logic, seamless multimedia handling as well as email integration. My commitment to honesty and transparency stems from my belief that they are crucial in building successful professional relationships. In addition to fast delivery and error-free codes with proper comments, my services come with refined intellect and attention to detail. Choosing me for this project guarantees not just efficient code but insightful problem-solving strategy that will elevate your support operations to new heights.
$140 USD in 7 days
0.0 (0 reviews)
1.1
1.1
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Hello, I am Rashedul Islam, a seasoned Full-Stack Software Developer with over 10 years of professional experience, specializing in cutting-edge technologies. I am thrilled to express my interest in bringing your vision of a sophisticated help desk ticket system to life. With a robust background in .NET, C#, and Microsoft SQL Server, I am ideally positioned to meet your project requirements. My expertise extends to developing cross-platform applications that seamlessly function across Windows desktop and Android mobile environments, aligning perfectly with your project objectives. Having successfully designed issue tracking systems in the past, I am well-prepared to create a resilient system tailored to your specific needs. Furthermore, I recognize the significance of efficient multimedia handling and automated assignment logic in enhancing response time - competencies that distinguish me from my peers. Beyond possessing proficiency in all the items on your requirements list, I am deeply committed to prioritizing user experience, mirroring your values. My architectural designs prioritize user-centricity and are crafted to address future challenges while optimizing current performance. I am enthusiastic about the opportunity to collaborate and deliver effective support solutions to your customers. Let's work together to turn this vision into reality.
$244 USD in 13 days
0.0 (0 reviews)
0.0
0.0
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Hello I can do this. Please share the details of the task so that I can check and confirm accordingly.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SOUTH AFRICA
Durban, South Africa
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Member since Jan 27, 2024

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