Customer Service Freshdesk etc

Good afternoon, This is AbdEl-Rahman, trilingual customer service agent, with 1+ years experience working on an offshore trilingual account, 2 monthes as a data entry specialist for vTiger GmbH, 1 year so far working as an online Arabic and Quran tutor to non Arabic speakers, 3 years so far working as bilingual translator using English and Arabic. These are my projects so far, hope they intrest you. Hope to hear from you soon, Have a nice day.

Hello there, hope you are doing fine. Do you have time discussing about this project right now? I am very interested in doing this and can start working on it after being discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.

Hi there, I am a final year university student in Nottingham Trent University and I'm interested in the job vacancy you have in your company. I have extensive experience in overall office administration + customer support including phone answering, email management and sales for over 4 years with UK based clients. The most recent company I worked for is Ruuby. My responsibilities were to coordinate with the therapists and the clients to ensure a smooth bookings process and to answer all the incoming calls/email and chats. I have many skills which I think would be useful in your company. I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. Looking foreword to discuss more! Kind Regards, Sachini

Hello, I believe I can be of great help to you as a Customer Service Representative. I'm not new to providing quality administrative services. I'm an experienced associate teacher in a Computer Institute here in Cebu, Philippines for a year. I used to teach basic and advance use of MS Office. I also worked as Customer Service Representative for a year with Amazon account based here in Philippines. Experienced in assisting customers with complaints, request for refunds, returns and exchange through phone and chat. My experiences in a high-pressured environment have taught me attention to details, resilience and flexibility in using different tools. I also worked as a VA for the CEO of a Day spa (Yummy Mummy Day Spa), who is also Wedding Celebrant (Celebrate with Amy), based in Australia. Experienced in setting appointments for hot leads, following up clients, reciprocating to social media (FB and IG) engagements, email management/filtering (2 business mails), calendar management and database building. Lastly, I worked as a VA/Social Media Manager-Marketer for Cellfix Phone Repair and Sales in Houston, Texas. My main responsibilities was to research, design and schedule posts for all their social media channels (Twitter, Facebook and Instagram). I also handle customer inquiries on sales and repair quotes/bookings. My English communication skills are excellent. I possess solid computer skills and an internet savvy. I am familiar with several social media and search platforms, and can adapt quickly to new programs. I’m available to work immediately. I'm willing to be your CSR for $6/hour and can work for 30 hours a week (Mon-Sat). I am entirely open to your preferred schedule and/or I can be flexible and can attend to your task when you need me to within the day following your timezone. I am also available for a Skype call for you to know if I'm a good fit and maybe we could start from there. I look forward to help grow your business by sharing my expertise and learn more in the process. Best regards, Cherry

I am always eager to learn new technologies and platforms and give my best. Have worked for 7+ years full time in IT sector. For past 1 and half year handled different projects as a freelancer. Here is a snapshot of my experience- • 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Provided good quality data entry support in previous projects. • Worked on data processing and internet research projects. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk.

I have a 10 year worth of work experience in the BPO industry. I have also experience supporting an e-commerce site as a customer service representative. Hope you could consider my application. Please feel free to contact me for further questions.

Hello, Hope you are well.I read your job description very carefully. I understand what you want. I am interested in your work. I have 2 years experience in customer management and customer support. I can manage customer management any work like reply emails, cold calling, and many customer services. We can discuss more with chat. I will be available more than 60 hours per week and able to start your project as soon as possible according to you. Thank you for your consideration Best Regards Mahmudul

hi I'm mark. i want to be honest I'm new here at freelancer.com I'm a call sales/service rep before for 8 years. I'm fluent in English hoping to work with your team. thanks

I understand that you are looking someone with great skills in Customer Service. My experience as a Call Center Supervisor for a large Vacation Club in Latin America will definitely be of great interest for your company. My english is 85% fluent and I work in my own quite Home-Office. While working at Unlimited Vacation Club, I managed two different vacation programs and was in charge of taking care of customers' personal documents as well as credit card information. I was awarded with the Most Valuable Player badge in my second month in the company and promoted to Supervisor 1 year later. My portfolio shows my Trip Advisor Reviews as well as the badges as proof of my hard work and reliability. I am available to work up to 40 hours a week for your company. My proposal is to: 1.- First have an important discussion about your company's goals and services and products. 2.- Develop a daily and weekly schedule to determine tasks as data entry, outbound calls and emailing. (Call Center activities need specific times) 3.- Report to you daily and weekly as needed. I am confident that I can be the Agent that you need and I Look forward to contact you by video interview to discuss further details.

i have more than 5 years of customer Service experience

Hi Sir I am online 20 hours on interenet I am Full time freelancer i will do this greatly . thanks in advance please contact me . i work with you on half amount .

Hi there, I just read your project proposal and it catch my eye. I will not state here why do I think that I am a right person to carry out your project, I will kindly ask you to contact me via PM, so I can tell you more about my self, my skills, and work expreicence. Aslo, to answer any question that you might have, and then will be on you to make out a decision, am I the right one. Thank you for your time and I am looking forward hearing from you soon.

I have call center experience, which has allowed me to develop great customer service skills. I am fairly new to Freelancer, but I am determined to gain a good reputation with the quality of my work, as I have managed to do working in an office environment.

Good day, I am interested in your project. I have 5 years customer service experience by phone, chat and social media. I look forward to working with you. Feel free to write through chat.

I am available pretty much anytime. Willing to start out at a low rate. I have experience in the field. I was a Tier I and Tier II DSL internet tech for a few years. I would like to start as soon as possible and learn as much as I can. Please contact me for further details about this Job.

I have excellent customer service skills and years of experience. Impeccable english skills Great communication skills online and offlime I also have many associates with their own blogs (I'm a blogger myself) Job is easy but you must be professional Read Less

I'm very efficient and can work with minimal supervision. Customer Service is really my expertise. I've been in the BPO industry for almost 5yrs. Willing to work asap. Flexible with schedule and can do multitasking.

Hello, My name is Juan Carlos Quan, I have more than 5 years of experience in customer service, technical support, sales, live chat and retention. I have worked for some well known call centers worldwide such as Sykes, Teleperformance, Stream Global Services and Focus Services for campaigns also well-known like Expedia, Fedex, Bell Canada, AT&T, US Cellular and others. I am a native Spanish speaker from El Salvador San Salvador and I am 100% fluent in English. I have also worked for some home-based projects for companies like Accompli - Outlook Email Support, Incall International - Customer Service and Retention, Tandem Transit - Support Specialist and Networking. Capable to work under stress under any schedule, willing to work Monday to Friday at any schedule and Sundays if required.

I have over 10 years experience in customer service, finance and book keeping. I give 100% in whatever am involve in. I am result oriented and self motivated. Please contact me. Thank you.

Handling customer service for over a decade across different domains in multicultural markets along with my communication skills makes me a perfect candidate.

I have a calling experience of more then fifteen years and called customer's from UK,US and Australia,I worked for many Big Brands in UK,US and Australia.I also have a team of good callers with great international calling experience intelesales,telemarketing,appointment setting and customer service,Virtual Assistant. I used to do to lot of data maintaining like making sheets of daily productivity of Team members,preparing the SLA and TAT reports and responsible to make weekly report for the higher management.I also have a team of good data entry agent who worked on many International projects with good typing speed. Will discuss regarding the payment if you find me the right person for this project. I believe in client satisfactions and delivery of work on time with quality.