Live Support Software Requirements Document

We are looking for a DOCUMENT that compiles the requirements to develop a Live Support Application that we may develop through RentaCoder We have searched Live Support applications around internet and came up with one we really, really like. You can check it here [login to view URL] You can try their demo here [login to view URL] We need the best bidder to deeply study the application (using the demo) figure out how it works and compile all the requirements a developer would need to write it in a Word Document. We are looking not only for a document with written material but also graphics, charts , print screens and all necessary graphical information that will enrich the document and will better help a developer to write its code. We would like to make sure the requirements consider that everything is fully customizable: Like the software we pointed in the links mentioned above The application we are looking for should run on IIS 5 or higher, with ASP or .NET (desirable). What we are looking is just what the links we mentioned show. ## Deliverables 1) Complete Word Document in ENGLISH with all the necessary requirements including graphics, print screens, charts, and complete explanations of the requirements . Document should consider the Visitor Side Application, Client/Operator side and the Administration part of the system. 2) Complete ownership and copyright of all work purchased. ## Platform IIS5/ .NET or ASP and components if necessary and any other relating technology under IIS. DB: SQL, Access