operations manager -- 2

₹100-400 INR / hour

Closed

Posted

4 months ago

₹100-400 INR / hour

I am looking for someone to join our dynamic team as the Operations Manager for a leading wellness company encompassing digital and in-person products across four distinct sub-brands. As the Operations Manager, you will play a pivotal role in ensuring seamless operations from client-facing interactions to back-end processes. This multifaceted role involves overseeing product quality, managing our tech stack, optimizing user experiences, and leading a remote team. Key Responsibilities: Quality Oversight: Ensure the highest standards of quality for all wellness products and services. Implement and refine quality control measures to meet or exceed customer expectations. Client-Facing Operations: Collaborate with cross-functional teams to enhance the client experience. Oversee client care operations to address inquiries, concerns, and feedback promptly. Tech Stack Management: Manage and optimize the technology stack supporting our digital products. Collaborate with tech teams to implement upgrades, enhancements, and resolve issues. User Experience Enhancement: Develop and implement strategies to enhance user experience across all digital platforms. Identify opportunities for improvement and implement solutions to drive user satisfaction. Remote Team Leadership: Manage and lead a remote team, providing clear direction and support. Foster a collaborative and positive team culture to maximize productivity and innovation. Cross-Brand Coordination: Collaborate with teams across the four sub-brands to ensure cohesive operations. Implement standardized processes while accommodating unique brand requirements. Qualifications: Proven experience in operations management, preferably within the wellness industry. Strong understanding of quality control processes and client care operations. Demonstrated experience managing digital products and technology stacks. Exceptional leadership skills with experience managing remote teams. Strong organizational and problem-solving abilities. Excellent communication skills to liaise with cross-functional teams effectively.I am looking for an experienced operations manager to handle the following responsibilities: - Process improvement: The ideal candidate will have experience in identifying and implementing process improvements to enhance efficiency and productivity. - Management. The operations manager will be expected to oversee and optimize the services we offer through our online tech platform. The manager will also be expected to manage local on-the-ground facilities and team requirements (remotely) The project is expected to last more than a year. The successful candidate will have a proven track record in team management and process improvement. Excellent communication and organizational skills are essential for this role.

Project Management

Management

Business Analysis

Operations Management

Project ID: 37704442

About the project

14 proposals

Remote project

Active 2 mos ago

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14 freelancers are bidding on average ₹298 INR/hour for this job

@Maclavin

Drawing from my extensive experience in operations management, I firmly believe that I would be a perfect fit for your wellness company. Having spent over 9 years identifying and implementing process improvements to enhance efficiency and productivity, I am well-equipped to optimize the services your brand offers and effectively manage remote and local team requirements. My track record speaks volumes of my ability to lead and bring about positive changes, making me an excellent candidate to oversee your diverse sub-brands. One of my strongest assets is my unwavering commitment to delivering exceptional work. I internalize project instructions, ensuring a comprehensive understanding even before bidding. When I commit, it is accompanied by a deep understanding of the task at hand, proficiency, and a strict deadline alignment. Moreover, as your Operations Manager, fostering a collaborative and positive team culture will be one of my top priorities. I have successfully managed remote teams in the past and believe in creating an inclusive environment that maximizes productivity and innovation. With up-to-date knowledge on quality control processes, client care operations, and digital product management among other crucial aspects of operations management, I am ready to make meaningful contributions to your organization’s overall success by enhancing user experiences across all platforms while streamlining backend processes for better results

₹100 INR in 1 day

4.5

(16 reviews)

4.1

@shanita

Hello, Resumed freelancing after Covid Lockdown. Prior to freelancing worked as the Operations Manager for a healthcare Call Center. Have handled several healthcare related projects as a freelancer, including a recent one where I managed remote teams as the Customer Support Manager for a COVID lab based in Texas. I am sincere, dedicated and strive to establish a long-term relationship with my clients. I can start immediately and have power & internet backup for my office. I look forward to applying my experience and focusing on contributing to the betterment of my clients and their company, undertaking and performing my duties with dedication and sincerity. Looking forward to working with you. Best Regards

₹430 INR in 40 days

5.0

(2 reviews)

3.1

@dominictutor16

With my extensive background in project management, I am confident in my ability to effectively supervise operations across multiple brands, just as your project description details. My abundant experience of over 7 years has exposed me to the technicalities and dynamics encompassed in improving processes which led to the optimization of digital products, enhancement of user experiences and other responsibilities stated your job description. Additionally, managing remote teams has almost become second-nature to me. I understand the importance of fostering a positive, collaborative work culture that maximizes productivity and sparks innovation - even from a distance. I am meticulous, ensuring quality control measures are firmly in place while maintaining efficient customer care services. Lastly, I have a strong affinity for the wellness industry. My versatile skills are not limited to academic writing but also encapsulate research writing, case studies, report writing and data analysis skills- all crucial factors in guiding decision-making for the growth of your respective sub-brands. With an unwavering commitment to deliver top-notch work within budget and short deadlines, I look forward to bringing my vast experience in operations management and my love for holistic wellbeing to your team. Exciting times ahead! Thank you for considering me for thi

₹250 INR in 40 days

4.8

(6 reviews)

2.8

@damyasharma279

I have been working on different event and project management operations as of lately. I like to work by prioritising the level of work and then deliver quality results for the same. I undoubtedly feel that project management need an eye for detail and to bundle of work in such a manner that it's easier and fruitful at the end.

₹400 INR in 60 days

0.0

(0 reviews)

0.0

@munish2013

Hi, I have more than 9 years of experince in the operations managment. I have handled team of 150+ prefessionals and have an excellent knowledge of operations managment methodology. Thanks, Munish

₹100 INR in 40 days

0.0

(0 reviews)

0.0

@santoshkumardhal

Over a decade of experience into Project Management. Well versed with Agile methodologies, a certified Scrum Master.

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@rayyanaxd111

Hello, I am excited to apply for the Operations Manager position at your leading wellness company. Armed with a nano degree in project management from Udacity, a Bachelor's Degree in logistics and transportation management, and a Degree in social media marketing from Google, I bring a robust skill set to elevate your operations. My extensive background in operations management, coupled with expertise in quality control, client-facing operations, and technology stack management, aligns seamlessly with your project's needs. I possess proven leadership skills to manage remote teams, foster a collaborative culture, and coordinate operations across diverse sub-brands. With a commitment to process improvement, I aim to enhance efficiency and productivity throughout the project's duration. Your multifaceted role perfectly complements my experience in managing digital products, optimizing user experiences, and implementing standardized solutions processes. I am eager to contribute to the success of your dynamic team and drive operational excellence across your wellness brands. Thank you for considering my application. Sincerely, Rayysn

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@DulariRajput09

Throughout my career, I have consistently demonstrated my ability to efficiently manage operations, streamline processes, and drive results. I possess strong leadership skills, excellent problem-solving abilities, and a dedication to continuous improvement. Furthermore, I have a deep understanding of the industry and the challenges it faces, allowing me to develop innovative strategies to overcome obstacles and achieve organizational goals. My proactive approach, coupled with my ability to effectively communicate and collaborate with team members, enables me to create a positive and productive work environment. In summary, my combination of skills, experience, and passion for operational excellence makes me the ideal candidate for the Operations Manager position. I am confident that I can make a significant contribution to your team and help drive your organization's success.

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@rachana0624

With my relevant experience of working as a PMO and in management field, I believe I can be good fit. I have worked with multiple clients and my interest in this field makes me more driven towards this role .

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@murendwa

I have been in business industry all my life and working with customers is no longer a job but passion. I'm good at handling customers and rendering services. I have good management skills.

₹250 INR in 40 days

0.0

(0 reviews)

0.0

@achuthkompella

I am a learning enthusiast and a passionate student at IIEST (Indian Institute of Engineering Science and Technology), Shibpur, an eminent institute of national importance with a NIRF ranking of 35 in 2023 as published by the Ministry of Education, Government of India; Pursuing Bachelors in Computer Science and technology. I am constantly developing my skills and always open to new challenges and opportunities that allow me to grow professionally and personally.

₹290 INR in 35 days