Customer service in call centre jobs

I'm planning to launch a product-based Shopify website, primarily focused on retail and wholesale trade. My product categories are Electronics and Home Decor. I don't have a fixed design or layout in mind, but I have some general ideas. I'm open to creative suggestions from the expert. Additional Features: • Live chat functionality for enhanced customer service. Skills and Experience: • Proven experience in Shopify website development. • Strong understanding of e-commerce principles, specifically bulk and retail sales strategies. • Ability to come up with innovative and user-friendly design ideas. • Experience adding live chat functionality to a site. • An understanding of the Electronics and Home Decor market woul...

I need a modern, sleek logo for a cheerleading competition. It should feel inspired by the Daytona 500 – think blue, black, and white. The logo should incorporate racing elements like a checkered flag and a trophy. Designers with a knack for marrying sports themes with clean, modern aesthetics would be an ideal fit for this project. We call this competition Victory500 (we give away 2 $500.00 scholarships)

I'm in need of a skilled professional to configure my Fusion PBX system to implement direct call routing. Key Requirements: - The system is currently cloud-hosted. Prior experience with cloud-hosted PBXs is a plus. - I have between 1-10 phone numbers that need to be set up for direct routing. The ideal candidate for this project will have: - Relevant experience in configuring Fusion PBX systems. - Strong understanding of direct routing in PBX systems. - Prior experience with cloud-hosted PBX systems.

... Features and Functionality: E-commerce capabilities: Utilizing WooCommerce for managing product listings, shopping cart, checkout processes, and customer accounts. Advanced Product Search: Features allowing customers to search and filter products based on various criteria. Dynamic Installation Option: Customers can add installation services to their cart, with costs dynamically calculated based on the number of products and the width of each product. Avai ability determined by the customer’s zip code. Measuring Service Addition: Option to add a measuring service to the cart, availability also based on zip code. FedEx Tracking Integration: A dedicated page for customers to tra...

...membership based events app, not a product based company. We need support in setting up automations and audiences from scratch, possibly through Sendgrid or another platform. You need to work with engineering team on event labeling and providing necessary data for platforms. Job: We are looking for a Email Automation Pro, a strategic thinker with the technical proficiency to impact our marketing success. The person will utilize their expertise in marketing automation platforms to design and execute targeted campaigns that nurture leads, drive engagement, and maximize conversions. They will use their design and user knowledge to optimize conversion flows. From creating automated workflows to personalizing customer journeys, their skills will help us deliver...

Need a VA for Construction Company Main duties include - Calling customers and attending incoming calls - Maintaining database about customers - Other work as required. Should have intermediate knowledge of customer support, computers and google sheets. Work 10 to 6 EST (You will work part time but be available during these hours to attend calls.) Pay upto 300 CAD Per month.

I'm in need of a savvy developer to overhaul the user interface of my existing CAB Service app. The primary focus of this project involves: - Revamping the existing layout and navigation. This includes a crucial redesign of the home page to be more intuitive and user-friendly. - Improving the existing search functionality. The aim is to make it more efficient and pinnacle to the app interface for a seamless user experience. The ideal candidate for this project should have a proven track record with mobile app UI redesign and have keen attention to detail. Experience in developing navigation structures and search functionalities is vital. Any past projects that involve ride-sharing or transportation app development will be considered an asset. Let's create a...

I'm seeking a HubSpot professional to efficiently set up the platform to manage my customer relationships. The primary goal is to establish a smooth process that supports my business, consisting of 100-500 customers. Key responsibilities: - Set up email tracking to monitor customer communication - Configure a deals tracking system to oversee business progress - Implement contact management cascades to handle multiple clients simultaneously Ideal candidate: - Extensive experience in setting up and managing HubSpot - Proven record in CRM management - Fine attention to detail

I am in need of appointment setters/customer service agents who are fluent in English with no accent and have experience in cold calling and telemarketing. Key Responsibilities: - Making cold calls: You'll be reaching out to potential clients to promote our med spa services. - Scheduling appointments: You'll need to have a good sense of our availability and be able to assist clients in booking appointments. - Answering customer inquiries: You'll be the first point of contact for many clients, so you'll need to be able to answer their questions and provide information about our services. The ideal candidate will have: - Proven experience in telemarketing or cold calling - Strong communication skills, especially...

Non-Profit website needs a complete overhaul. I'm ...of our organization. - Enhanced User Experience: The user journey needs to be engaging, seamless, and ultimately drive visitors to make a donation. Key Goals: - The primary objective of this redesign is to increase our sales and conversions. Elements Lacking: - One of the main areas I believe is holding us back is the Call to Action (CTA) placement. It's not prominent or compelling enough for visitors to take the desired action. Ideal Freelancer: - Extensive experience in website design and user experience. - Proven track record of increasing sales and conversions through website redesigns. - Strong understanding of CTA placement and the psychology of user engagement. - Adept at modern, clean design principles ...

...and shipping. Therefore, I seek someone with exceptional expertise in pricing strategy and e-commerce. We want to use the pick-up and shipping radial button to create a pick price in our system that currently includes shipping in the prices. Please find the attached video with an example of what we need. Ideally, you should: - Have experience creating price lists in various e-commerce platforms - Be adept at understanding customer behavioral trends concerning pickup and shipping - Be proficient in analyzing market trends and aligning them with my business to create effective pricing strategies. This project marks a strategically crucial shift in our business, ensuring our prices reflect the diverse needs of our customer base ...

...where I can list my products and show customer what we can make and sell my boutique products directly to my customers. website should be converted to mobile app. refer sample : Key Features: - The website should be designed to effectively showcase and sell less than 50 products - Seamless integration of Credit Card, PayPal, and UPI payment gateways is essential - A sleek, modern, and user-friendly website design is crucial - The website should provide a smooth customer experience from product browsing to final purchase -It should give admin form to fill details of user and give form for customer to provide details. Ideal Skills: - Proficiency in e-commerce web development using wordpress. - Solid experience in integrating payment gateways like Cr...

I'm having a problem while I am trying to install Laravel and Composer. It needed to install brew. I have installed brew but now I can't install php and composer. There was a problem while I installed the brew. Now I need to uninstall brew and install brew again and then install PHP, composer, and anything else that needs to run Laravel. I am adding a s...needed to install brew. I have installed brew but now I can't install php and composer. There was a problem while I installed the brew. Now I need to uninstall brew and install brew again and then install PHP, composer, and anything else that needs to run Laravel. I am adding a screenshot please check it carefully. If you can help me then apply for it. You will help me through google meet or zoom call. I will do ...

I'm looking to hire a team of fu...looking to hire a team of full-time teleoperators with advanced proficiency in Spanish. The job involves selling water dispensers over the phone. Key requirements: - Advanced proficiency in Spanish - Proven experience in sales - Comfortable with a full-time commitment - Excellent communication skills Your role will involve engaging with clients, discussing the benefits of our dispensers and ultimately converting calls into sales. Your success in this role will depend on your ability to build rapport, understand customer needs, and close deals effectively. Ideal candidates should have a strong sales background, exceptional communication skills, and a high level of Spanish proficiency. Experience in phone s...

Implement Single Sign-On (SSO) functionality to allow users on WHMCS to view and manage their Jira Service Desk tickets without the need for separate logins. Utilize Auth0 as the authentication intermediary to enable a seamless connection between WHMCS and Jira Service Desk. Key Requirements: Integrate Auth0 with both WHMCS and Jira Service Desk using OAuth 2.0. Ensure users logged into WHMCS can directly access their Jira Service Desk tickets through a unified interface or link, bypassing additional login prompts. Maintain security and data privacy standards throughout the process. Objective: To streamline user experience and improve efficiency by connecting WHMCS and Jira Service Desk through a secure SSO solution using Auth0.

I'm in need of a skilled professional who can set up a virtual audio mixing station for my radio. This will be specifically for Windows, so deep knowledge of this platform is essential. We use SoftPhone Xlite 3.0 to call clients We need someone to show us how can we play audio file and that playing will be set as Microphone on xlite but after i play voice, i will need to be able to speak from microphone without need to change settings how can we achievve that? Key Requirements: - **Experience**: I need someone with a good amount of experience in setting up virtual audio mixers for radio stations. - **Windows Proficiency**: As this setup will be on Windows, you should be well-versed with this operating system. - **Intermediate Level**: I need an intermediate...

SalesMaster Insights – Daily Sales Practice Insights We're launching "SalesMaster Insights," a premium service offering daily curated company-specific sales tips via SMS and/or email (depending on company preference). The website will serve as the central hub for client onboarding and subscription management.

...this piece is to raise awareness about our work and mission. Key Requirements: - The poster should be visually appealing and easy to understand, focusing on the promotion on NGO. - You'll be provided with our logo, which should be prominently included in the design. - Contact information should also be incorporated in a clear and noticeable manner, to ensure interested parties can easily reach out to us. - A compelling call-to-action is needed to encourage viewers to engage with our NGO. Ideal Skills and Experience: - Previous experience in designing promotional material for NGOs or similar organizations is highly beneficial. - Strong graphic design skills to create a professional and clean visual style. - Ability to communicate complex ideas through s...

I need a striking flyer designed to advertise a service, capturing attention and drawing interest. The design should be visually impressive and communicate the features and appeal of the product effectively. You need to pitch this website in swedish: Key Details: - An A5 size flyer is needed. - The flyer should prominently feature logos images and information, as well as our contact information : get from this link - QR kod needs to be visible for the "sign up" link : - Additionally, there should be a striking design or layout to highlight the special offers available : LAGERHÅLLNING . LEVERANS & RETUR . KUNDSUPPORT . DET ÄR ENKELT ATT KOMMA IGÅNG REGISTRERA DIG IDAG!

Website -target 15 keywords + 200 backlinks monthly for one website for 2700 INR Website -

This should be a very simple job for someone ...they are not deleting. I need someone to create a Cron Job on my shared hosting in cPanel. The task at hand is for an automatic email deletion sequence which deletes all emails older than 14 days in my cPanel email account and sends a confirmation email each time it runs to a specified email. Key Details: - There is already a cron job created but it does not work. - Specifically designed for cPanel email account and not other email service providers. - Test the functionality to ensure correct execution. - The cron job should not delete anything less than 14 days old even on its first run Ideal Skills: - Proficiency with cPanel - Experience setting up and troubleshooting Cron Jobs - Knowledge on email handling in...

I need a seasoned Divi developer to create service pages for my website, Codebludev.com. These web development service pages will include: - A separate page for each service: Search Engine Optimization (SEO), Website Design, and Website Development. - Each page must be fully SEO optimized. The ideal freelancer for this job has experience with Divi development, web design, SEO, and effective page layout. Understanding how to integrate customer testimonials and a contact form without disrupting the user experience is essential. The ultimate goal is to create service pages that are engaging, easy to navigate, and fully optimized for search engines. If you have a proven track record of similar projects, I'd love to hear from you.

We have a voip app, voice calling with sip and fcm setup for the push notifications, we like to have a call alert like whatsapp calling alert that can handle both foreground and background states in Android and iOS. Also mention if somebody already worked on this type of feature, bid and connect to show a demo. Feature Required: Call Notification Incoming Screen Alert on App background and foreground State both killed or behind other apps. When you accept the call redirect to the ongoing call screen and call get connected with sip.

I'm requiring aid in managing and optimizing my SQL database. This database is currently handling a range of information including product details, customer details, and order details. Key Tasks: - Improve the existing SQL database - Ensure efficient handling of product, customer, and order data Ideal experience and skills: - Proficiency in SQL queries - Experience in database management - Familiarity with inventory management processes, specifically handling a limited range of 20 different products. This project will require a keen attention to detail and a comprehensive understanding of SQL database manipulation.

...on my server and program it to cater to our customer support needs. Key Requirements: - Vital PBX Installation: I need the freelancer to set up Vital PBX from scratch on my server. - Customization for Customer Support: The PBX system should be configured to enhance our customer support services. This might include call routing, IVR customization, and integration with our existing communication channels. Ideal Skills and Experience: - Proficiency in Vital PBX Installation: The freelancer should have experience in installing and setting up Vital PBX on various server environments. - PBX Programming: Strong background in programming PBX systems to meet specific organizational needs is crucial. - Customer Support Focus: Understandi...

I'm in need of a professional who can develop a business waiting list for me. The key purpose of this list is to manage customer demand. Key Requirements: - Prefer customers to join the waiting list via a website form. The form should be intuitive and easy to use. - When customers join the waiting list, I would like to collect their Name, Email address, and Phone number. I am looking for a skilled developer who can create a seamless and easy-to-use waiting list. The ideal candidate should have experience in: - Web development with proficiency in building forms - Understanding of customer data collection and management - Prior experience in creating waiting lists is a plus Please provide examples of similar projects you have worked on i...

I require a telecaller to help convert our online course platform's leads in...Courses offered are both free and paid Your primary responsibility as a telecaller will be to reach out to potential customers. This will involve: - Explaining the benefits and value of our academic and skill-based courses - Convincing customers of the advantages of our paid courses, despite the availability of free ones The ideal candidate should have: - Proven experience in telesales or customer service, preferably in the e-commerce or online education sector - Excellent communication and persuasion skills - A good understanding of the academic and skill-based online course market Your goal will be to successfully convert potential customers into paid users, driving revenue...

I'm in need of a skilled developer to create a brand new Shopify B2B platform, designed with a clean and minimalistic look. This platform must hold the following specifications: - Providing customer-specific pricing: A feature that allows me to customise product prices according to each individual customer's requirements. - Supporting bulk order capacities: The platform must be able to handle large quantities of products ordered all at once without fail. - User Registration and Login: To allow my clients to create a profile, log in and manage their orders and details. Ideally, I'm seeking a freelancer with extensive experience in Shopify platform creation, specifically B2B, and with a knack for simple, polished and functional design. Demonstrat...

...someone about to embark on a new e-commerce enterprise, I'm in urgent need of a proficient Shopify developer who is an expert in dropshipping. The scope of this project will revolve around initialising an effective electronic commerce system as soon as possible. Below are the areas you should have expertise in: - Product Sourcing: My top priority is to find 450 unique and high-quality products (Smart and innovative appliances). I need someone who can efficiently research and source products from reliable and affordable suppliers. - SEO Content Creation: To ensure that the products are effectively marketed and attract the right audience, I need an individual who can create compelling SEO content for the product listings. Proficiency in keyword research...

I'm in need of a committed and experienced individual to help manage my high volume customer support needs. Your tasks will include: - Answering phone calls: You'll need to be professional and patient, ensuring all inquiries are handled accurately and efficiently. - Responding to customer emails: Timely and detailed responses to customer queries are crucial for this role. - Resolving customer complaints: De-escalation skills and problem-solving abilities are a must. The scale of the job is high, with more than 50 phone calls, emails, and complaints expected daily. As such, you must be available 24/7. Experience in a similar role, strong communication skills, and the ability to multitask effectively are crucial. Please only apply if yo...

I'm in need of an innovative designer for my business brand logo. The main elements should include abstract shapes, industry-related symbols, and the initials of my company. The color scheme I envision for the brand involves shades of blue, green, and red. Ideal Skills: - Expertise in minimalist logo design - Past experience designing corporate logos - Excellent understanding of color theory and the feelings associated with different color spectrums. This is about creating a distinctive brand identity that improves customer recognition and differentiates us in the marketplace.

...interested in: - Online Booking: Users should be able to easily schedule and modify their appointments online. - Payment Integration: The system should support diverse payment methods for customer convenience. The ideal freelancer for this job should have a track record in mobile app development, with particular emphasis on Android and iOS platforms. Past experience in developing booking or service-oriented apps will be a plus. Score a high mark on this assignment by presenting a detailed project proposal that demonstrates a clear understanding of the project. Your proposal should offer insights into how you plan to realize the key app features, and ultimately turn this vision into a reality. With your expertise and input, we have the potential to di...

Hi This i Somansh from Feedx Food. We work in F&B business. We are looking for 3D design layout for our food outlets Can we connect over chat/ phone call to discuss the same

...**Post-Purchase Delivery**: After a customer purchases a legal draft, I would like them to receive an email link to download the document. This will necessitate a system that can automatically generate and send out these emails upon successful transactions. - **Payment Integration**: The website should support multiple payment methods, including credit/debit cards, net banking, and digital wallets. This will cater to a wider audience and provide convenience for customers. The ideal freelancer for this project should have experience in e-commerce website development, particularly in creating systems for selling and delivering digital products. Familiarity with incorporating and testing payment gateways is a plus. Effective communication skills are essential in...

...to add a loyalty program to my Wix website I'm open to suggestions for the program itself, but I do have some specific ideas on how I'd like it to work in terms of earning and redeeming points. Key points include: - Earning points: I'd like customers to earn loyalty points by referring friends and after getting a tattoo from us. - Redeeming points: Customers should be able to redeem their points for discounts on future tattoos or get free snacks or coffee at the shop. Ideal Skills and Experience: - Proficiency in Wix website development and e-commerce. - Experience with loyalty program implementation. - Creativity and an eye for customer engagement strategies. - Good knowledge of UX/UI principles for a seamless integration. Looking forward to hear...

We are undertaking a project to enhance our e-commerce analytics capabilities on our Magento platform, version 1.9.2.1. The objective is to fully integrate Google Tag Manager (GTM) and ...that all conversions from Google Ads are accurately tracked. This includes mapping out the user journey from ad click to purchase, ensuring that each step is properly tagged for conversion tracking. The project recipient is required to handle all aspects of the setup, ensuring that we can effectively monitor our e-commerce environment, track and optimize our Google Ads conversions, and refine our customer engagement strategies accordingly. This comprehensive tracking setup will enable us to better understand the effectiveness of our advertising spend and drive more meaningful interactions with our ...

As a business in the technology sector, I am in urgent need of a seasoned sales executive who can proficiently focus on lead generation and closing deals. If you have significant experience and a proven track record in tech space, specifically in selling software and hardware, you're just the person I'm looking for. The desired professional should have: - Deep understanding and experience in the technology industry. - Expertise in lead generation and closing deals. - Thorough knowledge and ability to sell both software and hardware. - Excellent negotiation skills and ability to manage customer relationships. My idea of a perfect candidate is someone relentless in pursuing leads, sagacious in closing deals, and comm...

I'm in need of a skilled professional to configure my Fusion PBX system to implement direct call routing. Key Requirements: - The system is currently cloud-hosted. Prior experience with cloud-hosted PBXs is a plus. - I have between 1-10 phone numbers that need to be set up for direct routing. The ideal candidate for this project will have: - Relevant experience in configuring Fusion PBX systems. - Strong understanding of direct routing in PBX systems. - Prior experience with cloud-hosted PBX systems.

...project requires the migration of the current site () from the VTEX platform to a Deco-powered frontend tool () with a strong emphasis on high-speed performance. The specifics for migration include: - The product pages - The customer service section - The shopping cart and checkout process - All remaining pages of the current site The timeline for this task is urgent, with immediate start preferable. Ideal candidates will have prior experience in e-commerce migration, a working knowledge of both the VTEX and Deco platforms, and a professional dedication to timely task completion. Speed and performance should be at the forefront of your skillset, as the overall intention of this project is to streamline user experience effectively

Integrate chatgbt 4 with Twitter api for real time customer service from custom knowledge file

I'm looking for a web developer to help me create a minimalistic slot booking application. Key Features: - The application should be developed for web platforms - No specified external service integration required - A minimalistic design preference Ideal Skills: - Proficiency in web development, particularly for slot booking systems - Experience in creating minimalistic designs - Ability to work independently and efficiently This project is for a simple, clean and easy-to-use web slot booking application. If you believe you have the skills and experience to deliver this project, please get in touch.

... The customer will customize a product based on different options and once the product is customized it will be available via subscription. - New subscriptions will send a post to an Heroku server to create the new user and activate the product - Subscription Management: Implement a subscription model that includes 3 types of subscriptions. - Payment Integration: The site should support credit card and PayPal transactions integrated with Stripe - Product Management: The site should be capable of handling the cancellation or change of a subscription plan by a user once the user has been authenticated. - The language of the website will be English but needs to be prepared to be translated into more languages in the future with minor changes Ideal Skills and Experience: - Pr...

As an owner of a brand, I aim to enhance user experience primarily for professionals aged 35-54. I need a top-notch UX/UI design for my w...target audience to easily navigate through the pages and features. - **Fast Performance:** The design must not only look good but also ensure efficient and rapid performance across all platforms. Ideal Candidate: - Prior experience in UX/UI design, especially for e-commerce or service-oriented websites and apps. - Proficiency in designing for multiple platforms such as websites, Android, and iOS. - A strong understanding of user behavior and design principles that cater to the needs of a professional audience. Your design skills will play a crucial role in engaging my target audience, ensuring they have a seamless experi...

I am in need of an expert OpenSIPS VOIP Developer who can help create a robust system with high quality call routing. The main feature's to be implemented are NAT Handling in the Cloud, Microsoft Direct Routing, and Mid Registrar. The system should be designed to interact efficiently with PBX systems (FreeSWITCH) and OpenSIPS. Required Skills: - Extensive experience with OpenSIPS VOIP system development - Strong understanding of direct call routing - Proficiency in integrating VOIP systems with PBX and OpenSIPS - Familiarity with general telecoms concepts and technologies. The ideal freelancer should have worked on similar projects and be ready to showcase relevant examples in their proposal. If this project goes well, there could be more o...

I am in need of a sophisticated landing page for my website offering a unique service. The landing page should be high-functioning and include elements such as a call-to-action (CTA), a lead magnet feature, a "Buy Now" button for three different service levels that are charged on a monthly subscription/cancel anytime. All content already written, so expertise required in layout / cool looking website The ideal candidate will: - Have experience in creating engaging landing pages to sell a service - Master the implementation of lead magnets to capture user emails and automatically send a market research report - Be grounded in setting up subscription functionalities via Stripe and "Buy Now" options The chosen pr...

I'm seeking an expert in PrestaShop and data migration who can efficiently perform a full data import from my current PrestaShop 1.7.5 site to the new version, 1.7.8. Specific Requirements: - Absolutly all data should be transferred. - The primary focus will be on migrating 'Customer Data' and 'Order history'. Therefore, these two areas have must be accurately and efficiently imported without loss. There are around 40 items to be imported, 900 customers. The new graphics will need to be set as per my instructions for the "warehouse" theme, The development web space for the new site is already ready with the new wharehouse theme already installed. Ideal Skills: - Proven experience with PrestaShop is a must, particularly with data ...

I'm looking for a skilled professional to format my lengthy book for publication as a paperback on Am...for a skilled professional to format my lengthy book for publication as a paperback on Amazon. - Total word count: 58,000 words - Formatting requirements: I need someone who is familiar with the pdf layout requirement for publishing a paperback book on Amazon. - Book content: Text only, no images or tables The ideal freelancer for this job should have experience in book formatting, particularly for Amazon's print-on-demand service. Your role will be to take my manuscript and format it appropriately for print publication, ensuring it meets Amazon's requirements for paperback books. It's important that the layout is clean and professional, with appropri...

I am in need of a copywriter who can create engaging and simple homepage content for my forex broker listing site targeted at Forex traders. The content should be straightforward and user-friendly but professional. Key tasks include: - Highlighting key aspects such as brokerage fees, trading platform features, and customer support services of each broker. - Crafting attention-grabbing call to actions. - Ensuring that the content is well-organized and easy to understand. Ideal skills and experience include: - Proven success in copywriting and content creation. - Excellent understanding of Forex trading. - Ability to communicate complex information in a simple and friendly manner. - Experience in writing content for listings or comparison sites is...

I...Implement a modern, minimalist design style - Ensure the website is user-friendly and responsive Primary Call to Action: I aim for visitors to be encouraged to contact us for more information through the site. This means the design should be intuitive and the contact process should be easy to find and use. Ideal Skills/Experience: - Previous experience in designing modern and minimalist websites - Strong understanding of user experience and responsive design - Proficiency with web design tools and platforms, and ability to create a site from scratch - Prior experience creating informational websites If you have a strong eye for design, an understanding of user behavior, and experience in creating modern and minimalist websites, I would love to hear about your a...

Company Overview: FCM Travel Nordics operates as part of the global travel management company, FCM Travel, providing tailored travel solutions specifically catered to corporate clients across the Nordic region. Renowned for exceptional customer service and highly customized travel management, FCM Travel Nordics is committed to helping Nordic businesses streamline their travel processes and optimize travel expenses. Project Needs: We are seeking a freelancer with a proven track record in B2B paid media campaigns. The ideal candidate will be responsible for implementing, creating strategies, optimizing campaigns, and offering creative suggestions to enhance campaign performance. The freelancer should have extensive experience with: Developing and implementing comprehe...