Instagram-based Customer Service Support

Hello dear client, As a professional virtual assistant with customer service and chat agent background i am perfect for this job. I can reply to messages on Instagram in time, follow up with new clients and post new reels, stories and posts. I can carry out different administrative tasks including answering phone calls. I am available upto 60hours a week, i have stable internet connection and able to work within your time zone. You are guaranteed quality work, delivered on time and smooth running of operations. Kindly send me a message for further discussion. Regards, Purity

Hi I have 5yrs customer service experience via social media platforms, zendesk, email and can start right away You can review my profile to check out the relevant past projects I have worked on and the feedback clients gave me on projects similar to yours. You can take a look at my profile and previous work here: https://www.freelancer.com/u/mohamedBJ Please message me so that we can discuss further. I am available to start right away

Hello. I'm ready to be your dedicated customer service assistant, specializing in Instagram communications. With expertise in crafting concise and fitting responses to product inquiries, I'll ensure your customers receive top-notch service. I'll adeptly balance pre-defined replies and personalized responses to cater to each customer's needs.

Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative. I have been providing Customer Support Services for 11 years and have been freelancing since 2012. I have worked for a US-based company as a retention agent, where I grew up to the position of Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and email to a US-based subscription company where my team handled more than 1000 tickets weekly with the help of predefined messages along with personalizing them as per need, on which they have trained for around 4 years through strict QA. I have an excellent command of English, along with the ability to draft personalized, customer-friendly, yet professional e-mails/messages. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).

Having spent years working as a Virtual Assistant, I've honed my skills in managing customer support in diverse ways. I understand the power and influence of social media platforms like Instagram in modern business communications. My experience and proficiency navigating Instagram for business purposes make me an ideal candidate for this role. One of my primary strengths is my ability to craft appropriate and concise responses tailored to individual needs. I understand the importance of personalizing interactions with customers, especially when addressing inquiries about specific products. The delicate balance between using pre-defined replies and unique responses that cater to each situation is an art I've mastered, and it's one that I'd love to bring to your project. Furthermore, my virtual administrative experience fosters my knack for promptness and sharp organizational acumen. On top of that, I possess excellent written communication skills that ensure no inquiry goes unanswered or unattended. Given the opportunity, I'm confident that my passion for customer service coupled with my technical skills will prove invaluable in enhancing your Instagram-based customer support system. Let's take your business's Instagram engagement to new heights together!

I have done the same type of job for my American client With my experience as a full-time freelancer, I have honed my skills to deliver quality work as the highest priority. My proficiency with various customer service platforms such as Chatbot and my expertise in responding promptly and accurately to customer inquiries will ensure that I successfully balance pre-defined replies and unique responses, efficiently catering to diverse customer needs. I deeply understand the significance of concise yet comprehensive responses and acknowledge the importance of maintaining a professional, yet engaging tone while interacting with customers on Instagram. To validate my proficiency in this realm, I can readily provide you with samples of my previous work. Moreover, being well-versed in Microsoft Office (Excel, Word, PowerPoint), G-Suite (Sheets, Docs, Slides, Forms), and my prowess at web scraping and transforming data into usable formats will assist in swiftly extracting product-related information online for more precise replies. Rest assured; I am 100% dedicated to providing you with highly satisfactory results on-budget and within your projected time frame.

Hello there, I am an experience customer service representative with over 3 years experience skilled in customer support, handling customer's inquiries, receiving incoming calls, replying customer's email, troubleshooting and teaching customer knowledge about our product on site and remotely. With my knowledge in using Instagram and other social media platforms, I can help you attend to customers' inquiries and research about product using web and Instagram. Contact me and let us to know how to make prospective Customers with my knowledge in customer support and handling customers' inquiries. Regards, Lauretta

I have been active in the dynamic and intricate world of customer service for over a decade. My experience spans across multiple industries, allowing me to adapt and swiftly comprehend the unique challenges of each sector. Utilizing my deftness with Instagram-based interactions and my proficiency in balancing pre-defined responses with custom replies, I guarantee that your customers will receive prompt, articulate, and accurate information about your products on Instagram. What sets me apart is not just my breadth of experience, but also my unwavering commitment to continuous self-improvement. I understand that every client's needs differ, therefore being well-versed with effective management tools contributes to my versatility in delivering respective services in time. Furthermore, as a virtual assistant, I bring added value through skills in data analysis and social media marketing that could potentially boost your business strategies. Last but not least, I must highlight my customer-centric nature; which drives me beyond client satisfaction towards anticipating needs and resolving any potential issues with a smile. I am not just a Virtual Assistant; I am a strategic partner dedicated to elevating your business and offering exceptional value at every turn. Choose me for efficient, organized, and committed support that never falls short of excellence.

Experienced in social media marketing for 1 years. Currently a Marketing Specialist, I've achieved 1 million Reels views. Proven track record in crafting compelling campaigns and driving engagement. Ready to bring my expertise to new challenges and elevate your brand's digital presence!

I want to propose my candidacy for the position of a customer service support. I am an Eglish native and I speak English eloquently. l am a highly talented and experienced customer agent and admin assistant. I have an extensive background as a program coordinator and team player. With my practical experience and long track record of success, I am confident that I can handle pressure, and establish the image and brand of your organization by doing all the expected duties. I would like to become a team performer by delivering satisfactory skills and duties that will bring value and of good reputation to your organization. I am a lady aged 36, a Zimbabwean citizen with an extrovert personality. I invite you to review my attached resume which will show you that I am a capable and professional individual who can perform to the highest standards in areas such as program coordination, effective planning, reporting, and documentation, and meeting deadlines. The foundation of my achievements to date lies in my ability to communicate well with my team, organize my time effectively, prioritize tasks, and use my initiative to come up with solutions to problems. Thank you sincerely for taking the time to read my application and I very much look forward to an opportunity to join your organization and be part of your team. Yours Sincerely Samantha Mhlanga

Hello there, Getting customers to buy your products after making inquiries is not a difficult task when you have a customer service representative who's trained and experienced in customer support. Having worked with over 5 Shopify stores where I specifically handled customer support on Instagram via the Meta Business Suite, I helped increase sales by over 50%, providing pre-sales and post-sales and ensuring they have a positive experience and also helped train new teammates. A native English speaker, I possess fluency in written and verbal English with excellent communication and persuasion skills. Let's get on a call and talk about your business and how I can employ my experience and skills for the success of your brand. Best wishes, Avwerosuo.

Hello, I'm thrilled to apply for the role of customer service assistant using Instagram for communications. With a solid background in customer service and extensive experience in managing product inquiries on Instagram, I'm confident in my ability to excel in this position. Here's how I meet your requirements: Crafting Appropriate and Concise Responses: My experience has sharpened my ability to craft tailored responses that are both informative and succinct. I understand the importance of clarity and professionalism in every interaction, ensuring that your customers receive accurate and helpful information about your products. Balancing Pre-defined Replies and Unique Responses: I've mastered the art of balancing pre-defined replies with unique responses to cater to each customer's specific needs. While pre-defined replies offer efficiency, I recognize the importance of personalization in fostering strong customer relationships. I'll ensure that every interaction reflects your brand's voice and values, enhancing customer satisfaction. My track record in customer service, coupled with my proficiency in Instagram communication, makes me a perfect fit for this role. I'm committed to delivering prompt and exceptional service, contributing to your business's success. Thank you for considering my proposal. I'm eager to discuss how I can support your team further. Please feel free to reach out to schedule a conversation. Regards, Star

Greetings. I'm willing to take this task on myself, for your organization as I have 3+ years of customer care/ service experience. I'm willing to start ASAP, should you consider to enlist me for this.I understand the importance of quality customer service and its potential impact on a brand's reputation. As a seasoned customer care professional with over 3 years of experience, I've honed my skills to tackle challenging client inquiries adeptly and effectively. What sets me apart from other candidates is my in-depth knowledge of Instagram - I'm not just another user, but someone who's familiar with utilizing this platform for business purposes. Crafting appropriate and concise responses comes naturally to me, something that I believe will be valuable in handling your customers' product inquiries effectively. My job will neither be limited to copy-pasting nor will it be limited only to specialized responses – I can strike a perfect balance between using pre-defined replies and constructing unique, situation-specific messages. In conclusion, choosing me will ensure that you're getting a skilled customer service assistant who isn't just proficient with Instagram but also one who understands the nuances of customer interaction. This project has the potential to make a real impact on your brand's image. I'm excited for the opportunity to prove myself and exceed your expectations on this task.

Hi, Subject: Application for Instagram-based Customer Service Support I am applying for the Instagram-based Customer Service Support position at [Company Name]. With expertise in Instagram engagement, customer service, and social media dynamics, I am eager to contribute to your company's success. Key Competencies: Social Media Proficiency: Expertise in navigating and engaging on Instagram. Customer Engagement: Quick response times and proactive issue resolution. Problem-Solving: Analytical skills for effective issue resolution. Brand Representation: Upholding positive brand image. Multitasking: Efficiently managing multiple customer inquiries. Proposal Overview: I propose to enhance Instagram customer service through: A dedicated team trained for Instagram support. Real-time monitoring for prompt responses. Effective use of Instagram features for engagement. Regular feedback analysis for improvement. Benefits: Improved customer satisfaction and loyalty. Strengthened brand-customer relationships. Increased positive interactions and brand visibility. I look forward to discussing my contribution to success in Instagram customer service. Sincerely,

Hallo Client I’m Anisa and i’m interested for this position. I have skill for input data , manage the schedule , administration, customer service. I like the idea of being a Virtual Assistant because it is a position that allows me to help others and be of assistance. I am good at research and I enjoy finding information that is helpful to others. I am also a hard worker and I take pride in my work. I am meticulous and I pay attention to detail. I am confident that I can be a successful Virtual Assistant. If you are looking for a Virtual Assistant who is hardworking and meticulous, then I would be the perfect candidate for the position. I am excited to put my skills to work for you and to be of assistance. Thank you for your time and consideration. Sincerely, Anisa Namira

Hi there THIS SEEMS THE BEST FIT!! In my 4 years of experience as customer service assistant, I have developed advanced proficiency in responding to customers inquiries. In my years of experience, I have used Instagram, Facebook and WhatsApp to respond to customers inquiries and feedback and I believe I have all you need in your idle Customer Service Assistant. With my ability to draft compelling responses while demonstrating empathy, and a good communication skill (both written and verbal), you did be sure to have all your customers inquiries promptly responded to concisely. I am detail oriented and professional in responding to customer inquiries, I believe I am the best fit for your project and I look forward to working together with you. I am a proactive customer service assistant who goes above and beyond to render services. I am willing to work with you to add more value to your already existing products. Thank you.

I've been in the Call Center industry for more than 8 years. Furthermore, I've already experienced different trainings and worked in Customer Service, Phone, Chat and Email, Technical Support, Sales Representative, and Appointment Setter. 3 years and 8 months working from home and 5 years working onsite. My skills are: I can multitask, I do MS Office, Excel, Outlook, and Teams, and I have been an experienced appointment setter for 2 years in sales. I'm always aware of time management, I love teamwork and collaborating with my teammates, I can do problem-solving, I have analytical skills, I can do customer interaction and communication, attention to detail by actively listening, reading comprehension, research for possible answers of the customer's query and I can do Customer engagement and provide Customer satisfaction. I am confident that I am capable of the job and can make a valuable contribution to your company, especially, since most of my previous jobs were in customer service. I am a fast learner, can work with minimal supervision, and already know how to deal with different customers.

I am Sabina from India. I have prior experience on customer service. I have worked in the same field as well. I have good knowledge on handling cutomers queries, replying their queries promptly and providing information about the company product. I have also a good knowledge of selling the company product to the cutomers. I will be very happy to work with you in this project. Please reach out to me. Thank You Sir/Madam.

Hello there, In the realm of customer support, I'm a virtual assistant extraordinaire who understands the power of effective communication to build strong relationships. With my ability to provide concise and appropriate responses to a range of inquiries, while also keeping the personal touch, I’m confident I can expertly assist your customers inquiring about your products on Instagram. Flexibility is also one of my strengths – I can effortlessly balance using pre-defined replies and crafting unique responses based on each customer's needs. You'll find that my solid background in customer service has equipped me perfectly for this role. From tackling technical issues to answering product queries, I have consistently ensured customers’ needs are met with utmost satisfaction. Finally, my proactive nature and proven commitment to quality and consistency set me apart in this space. I take ownership of my tasks and don't require constant supervision - I aim to be a solutions provider rather than merely problem-solver. Partnering with me means bringing invaluable experience, strategic thinking (thanks to my knowledge of CRM tools like Hubspot, Trello and more), adaptability, confidentiality and above all, dedication to delivering optimal results at all times. Choose me for a truly supportive partnership that empowers your brand’s success through unparalleled customer support!

I am Edmar from the Philippines and It is my pleasure to be able to bid on your project. I have minutely gone through the details mentioned in your project description, and I am very excited to be a part of your esteemed project. With four years of solid experience in customer service at Amazon catering to product information requests same as your project and an additional two years serving as a Virtual Assistant in a Law Office, I offer a distinctive set of skills and a demonstrated history that seamlessly aligns with the criteria outlined for the position you have available. I am 100% confident that I can execute the project with good quality that will satisfy you. I would like to give my fullest and maximum contribution to the success of this project. All I need is Just a chance to perform. And I will not let you down. Thanks Edmar