Find Jobs
Hire Freelancers

Italian native only for Online Store Customer Service

€12-18 EUR / hour

Closed
Posted 4 months ago

€12-18 EUR / hour

I am in need of a native Italian speaking customer service representative for my online store. The work involves a dedication of 3-6 hours per day during summer, and 2-3 hours per day during the rest month and key tasks would include: - Monitoring order and platform sellercentral, - Answering customer inquiries and providing support, - Overseeing product returns and refunds, - Monitoring product listings, - Translation tasks when needed. The ideal candidate should be an individual with strong communication skills, and can work everyday for long term. This position is an Italian native only and candidate must be with good command of English proficiency level in Italian, and previous experience in customer service will be a plus. A solid understanding of e-commerce is a definite plus. Working hours are flexible, however, an ability to manage time effectively while dealing with customer inquiries, order issues and translation tasks is crucial. We're looking for thoroughness and attention to detail in handling every aspect of customer service.
Project ID: 37682797

About the project

15 proposals
Remote project
Active 3 mos ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
15 freelancers are bidding on average €15 EUR/hour for this job
User Avatar
Hi, i'm native italian freelance with VAT. I would like to know more about this job, feel free to contact me if intersted in my bid.
€15 EUR in 40 days
4.8 (3 reviews)
2.7
2.7
User Avatar
Hello! I am thrilled to apply for the position of native Italian-speaking customer service representative for your online store. As an IT Expert with over 6 years of experience in problem-solving, data analytics, and customer care, I am confident in my ability to contribute effectively to your team. My expertise in managing various profiles on Amazon Business aligns seamlessly with the key tasks outlined for the role. I am dedicated to providing excellent customer service by monitoring order and platform SellerCentral, addressing inquiries, overseeing product returns and refunds, monitoring product listings, and undertaking translation tasks when needed. With a strong command of both Italian and English, I am well-equipped to communicate effectively and ensure customer satisfaction. My previous experience in customer service, coupled with a solid understanding of e-commerce, positions me as an ideal candidate for this position. I am committed to working consistently and flexibly to meet the demands of the role while maintaining a high level of thoroughness and attention to detail. Thank you for considering my application. I am eager to bring my skills and experience to contribute to the success of your online store. Best regards, TheCloudLancer
€16 EUR in 30 days
5.0 (1 review)
2.4
2.4
User Avatar
I am italian native and very fluent in English. I am flexible with the workig times. I have excellent communication skills and here in Italy I already had experience in customer service. I can work every day for long term.
€15 EUR in 45 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Good morning! My name Is Andrea and I work in a Business Hotel from 2010! I am native italian and I have a lot of experience in customer management and I learn quickly! I am at your disposal for any questions!
€17 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I'm an Italian student, currently studying business and economics in Novara, I might be the best person for this job since I already have some experience in this sector, I worked for 6 months in a local company, I worked in the Amazon customer service of this company, I answered customer questions, I was responsible for monitoring the products and I took care of refunds and returns. Since I'm a student, the flexibility of this job is perfect as it won't affect my studies.
€14 EUR in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello my Name is Nana, I am really interested in your project. I have read the job description fully and I understand and agree to the job conditions and payment. I am a Customer service specialist with several years of experience. Providing the best customer service experience is what I can guarantee. As a customer care specialist, I provide information to customer demands during the pre and post sales process and work for international brands especially in the field of fashion and automotive which helped me develop my communication and customer service skills. I have implemented continuous improvement techniques in my past positions. I like working with people and enjoy group projects, but I am also a self-starter. I'm good at organizational skills, time management. my greatest strength is my ability to effectively handle multiple projects. I believe I’ve consolidated multiple interpersonal, organizational, methodological skills within past experiences. I'm a fast learner who adapts quickly to change. I'm dedicated/enthusiastic about helping companies meet its goals. I'm an outstanding performer and I take pride in my work. Nana Kantaria
€17 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I love computer science and since i have free time i would like to do something more in which i am appasionate with. I have a good setup!
€15 EUR in 25 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, nice to meet i'm a native italian speaker with sales and IT background, I bring proven skills in exceeding targets and ensuring customer satisfaction. I look forward to discussing further. best regards
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I'm Italian and I'm finishing my master's degree in specialized translation. My master degree is in Asia's cultures, languages and economics so I'm prepared to solve economic and communication tasks too.
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Strong communication and time management skills motivate me to bid for supporting your e-commerce Business! Wish you a good luck with it, who ever your preferred candidate will be! Cheers, Simona
€16 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Iam an college Student I have a good knowledge in data entry I will genuinely complete your work at a time And I will do my best always Thanking you
€12 EUR in 12 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I m Cristina, I'm native Italian speaking. I have 16 years of experience in costumer service and sales support. Can I have more details about this project? Thanks
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Salve Mi chiamo Valentino e sono un italiano. Sarei lieto di poter far parte della vostra squadra e sono disponibile da subito. Rimango a disposizione per poterla conoscere e realizzare le vostre aspettative.
€18 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello! My name is Eleonora and I'm Italian. My English level is very good since I've been living in the US for a while. I'm very good on communicate and managing time. I do have some experience in customer service but I don't have any experience with freelancer jobs. When I work I like to focus on little details as well and make sure that everything is working well.
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of CHINA
Hong Kong, China
0.0
0
Payment method verified
Member since Jan 2, 2024

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.